OPERATIONS ADMINISTRATIVE ASSISTANT

REPORTS TO: DIRECTOR OF OPERATIONS

STATUS: NON-EXEMPT

SCOPE OF POSITION

Under the general supervision of the Director of Operations, performs administrative functions and manages a wide variety of business activities to support the Zoo’s operations.

Job Responsibilities:

• Serve as liaison between the City of Memphis General Services Division and Memphis Zoo to manage the city work order process including submission and follow up, ensuring complete, timely and accurate communication.
• Manage Zoo’s internal work order process, including submission and follow up, ensuring complete, timely and accurate communication.
• Manage Zoo’s third-party vendor requests including but not limited to Splash Pad, Elevators, Quench drinking systems, Republic Trash, Kingdom Transportation, Equipment rental, Inman Murphy, Culinary Equipment repairs, and other specialty vendors.
• Maintain and update City of Memphis phone contacts to ensure accurate, easily accessible information for the Zoo.
• Maintain and update City of Memphis and Zoo vehicle and equipment inventory and records to ensure accurate and easily accessible information.
• Organize and maintain storage of Zoo’s blueprints.
• Provide administrative support as requested by the Chief Operations Officer.
• Provide administrative support as requested by the Zoo President’s Assistant.
• Assist as needed with all Zoo special and private events.
• Manage the Zoo’s condo, including but not limited to pest control, and scheduling repairmen as needed.
• Maintain effective relationships with General Services Staff, Zoo vendors, contractors and Zoo staff.
• Perform other related duties as assigned in order to achieve the goals and mission of the Zoo.
• Maintain Operations permits and manage renewals, i.e. rides permit and boiler permits.
• Maintain out of state vehicle requests including scheduling of roadworthy test for outgoing vehicle and submitting appropriate document to the City of Memphis Risk Management Dept.
• Maintain boiler, generator, and compressor inventory.
• Other responsibilities may present themselves as job develops

Education and/or Training:

High School Diploma is required. College level coursework in business is preferred.

Experience:

Five years of office management experience with focus on customer service and facility repair and maintenance.

Please note that this job description is not exhaustive and additional duties may be assigned, or existing duties may be modified, at any time to meet the needs of the organization.

Memphis Zoo is a drug free workplace