Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is a great opportunity to work in a fast-paced and dynamic environment, where you can utilize your sales and communication skills to make a positive impact.

Responsibilities:
- Respond promptly to customer inquiries via phone, email, or chat
- Provide accurate information and assistance regarding products, services, and promotions
- Process orders, returns, and exchanges in a timely manner
- Resolve customer complaints or issues with patience and professionalism
- Maintain customer records by updating account information and interactions
- Collaborate with other team members to ensure customer satisfaction
- Analyze customer feedback to identify areas for improvement

Skills:
- Excellent communication skills in both English and (bilingual)
- Strong customer service orientation with the ability to empathize and problem-solve
- Proficient in using phone etiquette to provide professional and courteous service
- Ability to analyze customer needs and recommend appropriate solutions
- Detail-oriented with excellent data entry skills
- Sales experience is a plus

Location:

We offer competitive compensation, ongoing training, and opportunities for career growth. If you are passionate about providing exceptional customer service and enjoy working in a collaborative environment, we would love to hear from you.

Note: All positions at our company are paid positions.

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Chandler, AZ 85226: Relocate before starting work (Required)

Work Location: In person