MedStar Patient Financial Services NRN Ambulatory Follow-up team is currently seeking experienced a Patient Accounts Specialist to join our amazing team. We are specifically looking for a candidate that has experience with facility and/or physician claims follow-up, researching claim denials and preparing/writing appeals to get claims paid.

The NRN Ambulatory – AR Follow-up Department performs the AR follow-up of all payers except Medicare for our therapy facilities. The AR Follow-up responsibility is inclusive of denial management and claim status processes to optimize cash collections. We work together with the clinical administration team to resolve technical and clinical denials. We also work with our Cash and Billing team to solve issues and develop efficient internal processes. 

Job Summary - Interprets and evaluates appeals to include follow-up with payers to assure timely turn around for claims resolution and reimbursement. Must be able interpret explanation of benefits and have a clear understanding of payer methodology. Works in a team environment.