Primary Duties:

• Acts as an advocate while assisting members to coordinate and gain access to medical, psychiatric, psychosocial and other essential services to meet their healthcare needs. Provides social services to patients/clients and their families. Collaborates with physicians, nurses, patients and their families to assess patient social needs and monitor progress of medical treatment. 

• Maintains a working knowledge of available resources for addressing identified patient needs and to facilitate proactive and efficient provision of services. Maintains a working knowledge of available community resources available to assist patients. 

• Demonstrates behavior consistent with MedStar Health mission, vision, goals, objectives and patient care philosophy. Maintains timely and accurate documentation in the case management system. Participates in staff meetings, Care Management meetings, work groups, and other in-services in order to enhance professional knowledge and competency for overall management of patients.

• Provides input, completes assignments, and shares new findings with other care team members. Communicates effectively while performing telephonic interviewing and communication with external contacts and while interacting with Case Management Specialists, Management Team, Physicians and other interdepartmental contacts. 

• Collaborates with Primary Care Physicians, Medical Specialists, Home Health and other ancillary healthcare providers with the goal being to coordinate patient care. Coordinates with community organizations/agencies for the purpose of identifying additional resources.

Qualifications:

• Bachelor’s degree in Social Work.

• 1-2 years recent case management experience.

• 3-4 years Diverse clinical experience.

• Valid Social Worker license in Maryland.