General Summary of Position

Job Summary :

As a Patient Service Coordinator at Medstar, you will be responsible for providing the best customer service to patient by greeting them with a warm and friendly smile, checking in / out processes, gathering demographic information, insurance verifications, as well taking copayments and scheduling.

Primary Duties :

Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner.

The Patient Service Coordinator manages the intake of patients into the practice, screens for emergent conditions, registers, verifies and explains patient responsibility for payment.

Performs check in and check out procedures by inputting patient charges and verify demographic and insurance information.

Coordinates efficient patient flow through the practice or hospitalize department assigned.

Supports organization initiatives related to new technology, clinical programs and improving the patient experience.

Qualifications :

6 months 1 yr. providing high quality customer service required, preferably in a health care setting. Working knowledge of IDX / GE centricity business preferred.

High School Diploma or GED required (One year of relevant education may be substituted for one year of required work experience)

CPR Certification

Why MedStar Health?

At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered.

We live up to this promise through :

• Strong emphasis on teamwork our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
• Comprehensive total rewards package including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
• More career opportunities closer to home as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.

About MedStar Health

MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research.

Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation.

As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team.

It's how we treat people.

Last updated : 2024-04-26