MedStar Health Urgent Care is committed to providing world-class, compassionate care to every patient, every time, at every touch point during the experience. All associates are accountable for their role in meeting patient experience standards.Serves as the initial contact person at the medical practice. Greets patients in a service oriented and professional manner, answers phones, monitors the reception area for patient comfort and potential emergencies, registers and submits charges for patients. Assists in coordinating patient care from an administrative perspective.