22 Dispatcher Jobs in Austin, TX
Medical Transportation Management (MTM, Inc.) is Hiring a Dispatcher Near Austin, TX
What Will Your Job Look Like?
The Dispatcher works to direct the day-to-day route and trip operations. Assists with organizing and conducting activities to assure safe, cost-effective, on-time operating performance, tracks and reports sign-in and sign-out times, assure routes are timely, and communicate service issues to the appropriate personnel. This work is done in compliance with the procedures defined by the client and in conformance with company procedures, which involves daily communication and interaction with drivers and monitors (as applicable).
What You’ll Do:
- Assist with all phone call information and dispatching of rides
- Organize and route trips based on schedule and location to ensure optimal performance
- Provide assistance to drivers for directions to destinations
- Assist drivers and transportation providers with problems or issues relating to scheduling
- Establish and maintain effective communication with transportation providers
- Report and record all incidents to the applicable manager
- Document and report provider no shows or on-time-performance issues
- Inform transportation providers of their next-days trips and any new trips that occur
- Monitor radio, telephones and on-road provision of service for quality
- Record time of departure, destination, and expected time of return
- Provide feedback on drivers’ performance
What You’ll need:
- High school diploma or G.E.D. equivalent
- 2 years in transportation routing, dispatching, and scheduling expertise preferred
- 1 year experience working with the applicable transit scheduling system preferred
- Knowledge of GPS and GIS systems preferred
- Possess valid authorization to work in the United States
Even better if you have...
- Excellent communication and interpersonal skills
- Good organizational skills with attention to timeliness and details
- Must be able to demonstrate effective use of scheduling software, two-way radio communication and data analysis skills
- Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
- Ability to maintain high level of confidentiality
- Regular attendance is required
What’s in it for you:
- Health and Life Insurance Plans
- Dental and Vision Plans
- 401(k) with a company match
- Paid Time Off and Holiday Pay
- Maternity/Paternity Leave
- Tuition Reimbursement
- Leadership Mentoring Opportunities
Pay Rate: $22.66
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.
#MTMTRANSIT
Job Summary
Full Time
$41k-54k (estimate)
03/31/2023
07/09/2024
The job skills required for Dispatcher include Transportation, Scheduling, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Dispatcher positions, which can be used as a reference in future career path planning. As a Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher. You can explore the career advancement for a Dispatcher below and select your interested title to get hiring information.
If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Dispatcher job description and responsibilities
Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie
02/07/2022: Vincennes, IN
Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.
12/30/2021: Oklahoma City, OK
A dispatcher selects the vehicle type according to the delicacy, frangibility, and rigidity of the material.
02/03/2022: Oklahoma City, OK
A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.
02/02/2022: Las Cruces, NM
A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.
12/12/2021: Pittsburgh, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Dispatcher jobs
Getting training and certification as a truck dispatcher.
01/02/2022: Evansville, IN
Communicate with all parties before & during the job and getting feedback and updates.
12/25/2021: Eugene, OR
Complete a City employment application.
01/04/2022: Manchester, NH
Dispatchers should use an understanding tone and approach when communicating with callers.
01/03/2022: Las Cruces, NM
Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.
03/06/2022: Tucson, AZ
Step 3: View the best colleges and universities for Dispatcher.
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