Medical Associates of Northern New Mexico is seeking a full-time or part-time customer service representative. As one of our receptionists, you will interact with and help people at a time when they need it most while working in a supportive team. Many of our employees start as receptionists and move onto other positions based on interest.

Responsibilities:

· Welcome patients and visitors

· Ensure patients complete paperwork accurately

· Collect copays and balances and assist with basic billing questions

· Schedule patients

· Answer phones and retrieve voicemails. Document messages and forward to the appropriate department

· Call back patients as needed

· Assist ill or distraught patients in the waiting room

· Balance day sheet for cash, checks, and credit cards with mathematical accuracy

· Manage waitlist as needed

A successful candidate will have:

· Basic computer and office skills

· Phone etiquette

· A friendly and positive attitude

· Critical thinking skills

· A desire to help others

All candidates must complete the Attention to Detail Quiz through Indeed at application in order to be considered.

Schedule: 8am – 5pm. Occasional Saturdays required.

Job Types: Full-time, Part-time

Pay: $17.00 - $18.50 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Ability to Commute:

• Los Alamos, NM 87544 (Required)

Work Location: In person