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Description
Make a significant contribution to a world-class health organization. Help maintain our reputation for outstanding patient and customer satisfaction.
Experience a high level of personal and professional rewards. UCan do all this and more at UCLA Health.We're looking to you to provide a high level of patient services over the telephone for assigned practices or service areas.
You will serve as the initial point of contact guiding callers to the appropriate clinic / service.This will also involve utilizing our Electronic Medical Records system to communicate patient care and schedule appointments effectively and efficiently.
You must maintain a high level of customer service, sense of urgency, reliability, data entry, active listening and proper phone etiquette.
We are Los Angeles' trusted provider of exceptional, compassionate patient care as well as an international destination for the finest in medical treatment.
If you're looking to experience greater challenge and fulfillment in your career, UCan at UCLA Health.Salary range : $28.
34-$44.50 Hourly. Salary for this position is budgeted and based department equity.This is a hybrid flex position that may require you to travel to the following locations : Irwindale, Agoura Hills and LAX as needed.
Qualifications
We're seeking an exceptional customer-focused critical thinker with : * Flexibility in working various hours and assignments based on operational needs* Readily accepts work assignments and changes within UCLA Health in a positive manner* Outstanding communication, interpersonal, mulit-tasking and analytical skills* The ability work well with minimal supervision in a high-volume environment* Skill in working with diverse populations (patient, staff, physicians)* Proven ability to remain composed and professionally under difficult situations with a strong team approach* PC proficiency with various Windows applications* Knowledge of phone systems and technology* Skill in recognizing and responding to emergency / high-priority situations* May be subject to test on qualifying skills* Must live in CA or be willing to relocate
Last updated : 2024-05-01
Full Time
$45k-61k (estimate)
05/03/2024
05/12/2024
mediabistro.com
New York, NY
100 - 200
The job skills required for Patient representative include Customer Service, Patient Care, Flexibility, Data Entry, Interpersonal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient representative positions, which can be used as a reference in future career path planning. As a Patient representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient representative. You can explore the career advancement for a Patient representative below and select your interested title to get hiring information.