Mechanical Energy Systems (MES) is GROWING! We are looking for a Receptionist /Customer Service Representative to join our team. We specialize in a variety of residential and light commercial services in heating, cooling, plumbing & electrical fields.

• Answer the phone quickly and in a professional manner

• Be the first point of contact when customers call in
• Provide fast, friendly, and fun customer service to both internal and external customers
• Scheduling of service technicians and sales staff
• Work closely with service dispatch to coordinate scheduling
• Backup for dispatching technicians
• Maintain customer database with current information
• Maintain office services by organizing office operations and procedures
• Be familiar with our company, products and services so many questions can be answered without consulting others
• Prepare service invoices, reports, and timecards for processing
• Process warranty parts
• Prepare job folders

ADDITIONAL FUNCTIONS:

• Performs other allied duties as assigned by supervisor.

MINIMUM REQUIREMENTS:

• One year's office experience preferred. Willing to train
• Motivated, Efficient, Organized.
• Pleasant telephone manner.
• Ability to operate simple office equipment sufficiently to perform the job.

BENEFITS:

• Health Insurance with company match HSA
• Company paid Dental Insurance
• Company paid Life Insurance
• Company paid Short-Term Disability Insurance
• 401k/Profit Sharing
• Vacation & Holiday Pay

“All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status.”
XJ6