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Description of the Position :
Duties include but are not limited to; Guest Services personnel monitor the overall safety and security for the property.
In addition to regular Guest Services duties this position will also be required to perform alcohol monitoring for the property and help with the food and beverage departments doing dishes and delivering dishes and ice to each bar as needed.
Specifically for the Anderson School, Guest Services will be required to actively monitor the public roadway between hotel and pub and the North Shore Lagoon building.
This position will also help maintain the cleanliness of the property, perform light maintenance work and help with catered events in a customer service capacity as needed.
Besides the night auditor, Guest Services staff are the only employees on property during late night hours. Each Guest Services Staff member is responsible for maintaining and responding to any safety issue that arises, be available to answer questions, and assist customers in whatever way necessary.
Being a Guest Services agent can be hard physical work and requires mental agility and the ability to effectively multi-task in a fast paced and deadline oriented environment.
A Guest Services agent must also have the ability to work well independently and as a member of a team. Each employee will be expected to perform their job in a safe manner and report any safety concerns to Management.
All McMenamin employees will also be expected to keep current on all company events, history, and products. Other duties as assigned by the Manager on duty.
R equirements of the Job :
Essential Functions of the Job :
Most importantly, this job requires a positive attitude, a value for diversity, and a commitment to excellent customer service.
Each employee is expected to come to work ready to have fun and be a positive force.
YOU MUST BE ABLE TO PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATION
Last updated : 2024-05-10
Full Time
Restaurants & Catering Services
$34k-42k (estimate)
04/05/2024
06/21/2024
mcmenamins.com
PORTLAND, OR
1,000 - 3,000
1974
Private
MICHAEL R MCMENAMIN
$50M - $200M
Restaurants & Catering Services
McMenamins is a hospitality firm that owns and operates a chain of pubs, restaurants, hotels, breweries and distilleries.
The job skills required for Guest service include Customer Service, Guest Service, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service positions, which can be used as a reference in future career path planning. As a Guest service, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service. You can explore the career advancement for a Guest service below and select your interested title to get hiring information.