12 Customer Service Representative Jobs in Michigan, MI
McLaren Health Care is Hiring a Customer Service Representative Near Michigan, MI
Position Summary:
This position serves as a resource for clients and subsidiary hospital locations regarding specimen and testing information by providing solutions on issues such as sample integrity, sample volume, test clarification, patient name discrepancies and/or questionable results. Maintains and projects a professional image through communication with patients, medical centers, medical staff and co-workers.
Essential Functions and Responsibilities:1. Answers phone calls, provides information or refers phone calls as needed.
2. Receives and initiates communication to and from remote locations to discuss resolution to identified problems.
3. Has knowledge of test requesting, labeling, specimen storage and retrieval, and tracking.
4. Provides specimen requirements, expected ranges, production schedule and information on specimen stability to all clients.
5. Proven ability to meet and work with clients. Works with hospital subsidiaries to ensure proper ordering, labeling, packaging, and transporting of laboratory specimens to McLaren Medical Laboratory (MML).
6. Follows laboratory procedures in resolving problems and documents actions taken appropriately.
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Job Summary
Full Time
Ambulatory Healthcare Services
$37k-47k (estimate)
03/15/2024
05/24/2024
mclaren.org
DEWITT, MI
7,500 - 15,000
1914
$200M - $500M
Ambulatory Healthcare Services
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About McLaren Health Care
McLaren Health Care, headquartered in Grand Blanc, Michigan, is a $6 billion (budget FY21), fully integrated health care delivery system committed to quality, evidence-based patient care and cost efficiency. The McLaren system includes 15 hospitals in Michigan and Ohio, ambulatory surgery centers, imaging centers, a 490-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering approximately 640,000 lives in Michigan and Indiana, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malp...ractice insurance company. McLaren operates Michigans largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 51 National Cancer Institute-designated comprehensive cancer centers in the U.S. As part of its Graduate Medical Education (GME) program, McLaren maintains academic affiliations with medical schools at Wayne State University, Michigan State University and Central Medical University. McLarens six (6) GME campuses offer 27 residencies and eight (8) fellowship programs that train over 650 future physicians annually. All GME programs at McLaren are overseen and managed centrally by the Department of Academic Affairs.
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The job skills required for Customer Service Representative include Customer Service, Health Care, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
