McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
The Sr. Manager, Inbound Operations is accountable for planning, directing, and coordinating all distribution activities for the afternoon, evening, and night shifts and preparing the Distribution Center for the following day. He/she, along with their team, needs to ensure that goods are accurately and efficiently received, verified, processed, stored, and put away, without damage, according to our processes and procedures, and ensure quality, on time delivery to customers. The Sr. Manager, Operations will be a key leader in ensuring that productivity and quality targets are met. This role will lead a team of supervisors in maximizing workflow and minimizing errors, maintaining positive employee relations, and ensuring health and safety standards are met. The Sr. Manager, Operations also ensures the Distribution Center operations meet all relevant local, provincial, and federal requirements.
Section A – Specific ResponsibilitiesDuties and responsibilities include, but are not limited to:

• Responsible for inventory management, promoting strong service levels and sustaining quality targets. Ensures that incoming product is processed and managed appropriately according to procedure and is available as and when required.
• Plans, schedules, and reviews workload to ensure targets are achieved. Analyzes and makes necessary operational changes based on previous shifts’ reporting.
• Plans manpower and equipment requirements for next shifts in tandem with shift supervisors, Director, Operations, and/or Operations Planning Analyst, in order to achieve targets.
• Ensures that responsibilities are defined and assigned to supervisors and employees so as to maximize efficiency and productivity.
• Ensures quality standards are enforced throughout the entire warehousing cycle.
• Plays a key role in determining, monitoring, and managing KPI’s to ensure safety, quality and on time delivery. Ensures that all targets and KPI’s are met on afternoon, evening, and night shifts.
• Prepares and analyzes reports, presentations, data with respect to operations for planning and execution.
• Effectively develops distribution center supervisory teams through coaching, mentoring, and training.
• Ensures relationships with other DCs and other departments such as Customer Service, Transportation.
• Ensure that the lines of communication between Director, Operations, and other members of management team are kept open and up-to-date.

Section B – Main Responsibilities

• Together with the Director, Operations administers policies and practices related to employee relations in conjunction with Human Resources.
• Assists in the enforcement of Security and Regulatory laws, policies and programs.
• Analyzes operating and delivery procedures, systems and schedules all other Distribution Center activities to identify potential efficiency improvements and cost-savings. Recommends changes to the Director, Operations. Implements approved changes.
• Recommends operational strategies for Director, Operations consideration and implements when approved.
• In collaboration with the Director, Operations communicates the Company’s progress and direction to Distribution Center employees.
• Plans the activities of his/her staff; assesses results and takes appropriate measures to improve performance.
• Utilizes appropriate performance management approach to assess, measure and address employee performance. Develops a high performance workforce
• Promotes and coordinates communication between all departments.

Section C – Key Requirements

• 5 years of leadership experience preferred.
• Production background would be an asset.
• Demonstrated leadership within an automated distribution center environment is an asset.
• A college or university degree in business, logistics or supply chain management is preferred; an equivalent combination of post-secondary education and directly related experience may be considered.
• Experience with the application of Six Sigma would be considered an asset.
• Proven history of leading diverse teams towards achieving objectives through collaborative and participatory management practices.
• Ability to take initiative and work independently.
• Strong English communication skills (verbal & written).
• Excellent problem solving/resolution skills.
• Strong computer skills: Word, Excel, PowerPoint, Outlook, AS400
• Behaviors aligned with McKesson ICARE principles and values.

LocationSuwanee, GA - Fully Onsite
Relocation assistance offered
ScheduleVaries - includes both day shifts and night shifts
CAREER LEVEL: M3
At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, please click here.
As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
Our Base Pay Range for this position$83,300 - $138,800
McKesson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to Disability_Accommodation@McKesson.com. Resumes or CVs submitted to this email box will not be accepted.
Current employees must apply through the internal career site.
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