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Buscamos entrevistadores bilingues para una encuesta en la comunidad Latino/a/e. Ayude que la comunidad Latino/a/e sea representada.
**This position requires an individual who is Spanish-language proficient at a conversational level.**
NORC is seeking individuals to work as Customer Service Representatives on important studies to obtain information on issues such as cost and access to health care and the impact of higher education on the labor force. Customer Service Representatives, internally known as Phone Interviewers, play a significant role in collecting the data that drives our research. They are primarily responsible for screening and interviewing respondents over the phone to collect survey data. No sales or quotas!
IDEAL CANDIDATE:
The ideal Customer Service Representative:
RESPONSIBILITIES:
REQUIRED SKILLS:
SALARY AND BENEFITS:
The pay for this position will be $17.70 per hour, which is based on geographic location.
This position is classified as intermittent. Intermittent staff are eligible for the following benefits:
NORC’s Approach to Equity and Transparency
Pay and benefits transparency helps to reduce wage gaps. As part of our commitment to pay equity and salary transparency, NORC includes a salary range for each job opening along with information about eligible benefit offerings. At NORC, we take a comprehensive approach to setting salary ranges and reviewing raises and promotions, which is overseen by a formal Salary Review Committee (SRC).
WHO WE ARE: NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, NORC has conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration.
EEO STATEMENT: NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally- protected characteristics.
Full Time
$35k-44k (estimate)
05/17/2024
06/03/2024
The following is the career advancement route for Bilingual Customer Service Representative (Spanish / English) positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative (Spanish / English), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative (Spanish / English). You can explore the career advancement for a Bilingual Customer Service Representative (Spanish / English) below and select your interested title to get hiring information.
If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Bilingual Customer Service Representative job description and responsibilities
Administering and receiving customer surveys on occasion.
01/04/2022: Bismarck, ND
Compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances.
02/19/2022: Dayton, OH
Enrolling new customers, offering new products and services to existing customers.
12/29/2021: New Orleans, LA
A representative needs to build rapport with customers to secure sales or create a substantial client base.
01/07/2022: Providence, RI
Monitoring call and mail histories to ensure that all customers have been assisted.
02/11/2022: Fort Worth, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Bilingual Customer Service Representative jobs
Must have Qualities of a Stellar Customer Service problem solving Skills.
12/17/2021: Topeka, KS
Respond to customer service complaints before they happen.
12/25/2021: Saint Cloud, MN
Minimum of one year customer service or related experience.
01/14/2022: Davenport, IA
They help customers with their queries and complaints.
02/13/2022: Wichita Falls, TX
Learn how to do research and provblem solving, and at the same time providing outstanding customer service.
02/24/2022: Salt Lake City, UT
Step 3: View the best colleges and universities for Bilingual Customer Service Representative.