13 Manufacturing Customer Service/Contracts Manager Jobs in Wichita, KS
C E Machine is Hiring a Manufacturing Customer Service/Contracts Manager Near Wichita, KS
- Establish and maintain customer relationships by serving as the daily interface between CE Machine Company and assigned customer base.
- Serve as the first point of contact for assigned customers and maintain open relationships between customers, vendors, and the production team by coordinating and supporting information flow between internal and external customers.
- Responsible for maintaining customer open orders and status reports as required in addition to daily updating of part statuses and data entry of pertinent information.
- Actively manage on time customer delivery requirements by using initiatives to develop effective solutions to challenges and obstacles.
- Consistently track, report, and communicate customer issues to management team.
- Maintain customer minimum and maximum levels and vendor owned inventory programs.
- Oversee customer account management, including negotiating and communicating major request, issues, and changes.
- Previous experience in aerospace manufacturing in a customer service role preferred.
- Strong time management skills and a commitment to meeting customer deadlines.
- Ability to work under pressure, handling multiple tasks in a fast-paced environment.
- Demonstrated track record of excellent customer service skills and desire to work with team members to accomplish business and customer objectives
- Excellent communication skills both verbal and written.
- Ability to demonstrate flexibility, initiative, and good judgement in dealing with incoming projects as well as adapting to changing product parameters and customer requirements.
- Proficiency with Microsoft Office products.
- Previous MRP experience preferred.
- Must be dependable and able to work overtime as needed.
Job Summary
Full Time
$68k-87k (estimate)
05/05/2023
07/12/2024
cemachine.com
WICHITA, KS
50 - 100
1975
BRIAN ECK
$10M - $50M
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About C E Machine
For over 40 years, C.E. Machine has been the leading provider of superior engineering, machining, and assembly services. We are proud to offer innovative solutions for the aerospace, commercial, military, domestic, and global markets. Our professionals provide highly specialized services that exceed customer expectations for every part of the process. C.E. Machine combines the personal service of a small company with the capabilities and resources of a large facility. Our full-service company handles complex assemblies and machined components for projects of every size. We offer speed to marke...t and on-time delivery for even the largest of projects. Our professional team establishes long-standing relationships with clients, while providing premium customer care and creative solutions. C.E. Machine looks forward to expanding our capabilities, and exploring new innovations for the future.
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