Mid-Continent Group underwrites specialty commercial insurance products and specializes in general liability, commercial auto, umbrella, and inland marine coverages. With a long history of financial strength and stability, Mid-Continent Group is rated "A " (Superior) by A.M. Best.

Mid-Continent provides a competitive salary with annual salary reviews. Our benefits package includes: health, dental, vision, life, disability, paid time off, 401(k), retirement plan, employee stock purchase plan, and tuition reimbursement, including incentive bonus awards for completion of certification courses.

Essential Job Functions and Responsibilities:

• Perform premium accounting/clerical transactional activities, with appropriate segregation of duties, which may include the following:
  • Collection of premiums.
  • Posting agent payments.
  • Reconciliation of account discrepancies.
  • Follow up with agents on various reports.
• Trace transactions and verify policy information and account status.
• Provide customer service to agents and insureds by phone and/or email regarding billing questions and taking payments.
• Review and calculate premium due including fees for Reinstatement Offers.
• Create trouble tickets (i.e., adjust billing, reverse fees, waive fees, etc.) within billing system as needed.
• Perform other duties as assigned.

Job Requirements:

• Candidate must have a High School Diploma or equivalent.
• Candidate must have experience in Microsoft Excel.
• 0 - 2 years of related experience is preferred but not required.
• Bilingual Proficiency: Ability to speak Spanish is a plus.
• Insurance Industry experience is a plus.

Company: