Job title: Inside Sales Manager

Department: Sales and Customer Care

Reports to: Director of Sales and Customer Care

Type: Full Time In Office Mon-Fri 8am to 5pm

Location: Mayzo Headquarters in Suwanee, GA

Compensation: $75,000 to $95,000

Overview:

Mayzo is seeking an Inside Sales Manager to join our professional team. This hands-on individual contributor position requires the ability to manage accounts and support sales strategies and activities. In our collaborative and team-based culture, the Inside Sales Manager will work closely with other professionals involved in sales, operations, quality control, and supply chain.

This is an opportunity to join a vibrant, privately held company with the excitement and growth of an entrepreneurial start-up, yet with the stability of a 36-year-old business with brand recognition and solid financials.

Duties and Responsibilities:

• Interface with customers by phone and email to ensure proper customer contact is developed and maintained at identified accounts and with the frequency defined by the overall regional plan.
• Increase sales by expanding product offerings to existing customers and winning back customers who have stopped buying from Mayzo.
• Respond to incoming web leads, emails, and phone calls to develop new or expand existing business.
• Accurately forecast future sales to help the business make wise business decisions, identify potential problems, and improve the sales process.
• Deliver year-over-year growth in gross profit for designated area of responsibility, including growth with existing products at existing accounts, new products at existing accounts, and developing new customers for Mayzo within territory.
• Obtain accurate information about customers, their end-users, current and future business plans, and then analyze, report, and make recommendations so that Mayzo may plan and implement programs consistent with the group’s strategic plan to meet targeted goals.

Qualifications:

• Bachelor of Science or higher degree in chemistry or an engineering discipline with demonstrated ability to apply scientific and selling principles. Proven hands-on ability with standard commercial environment. Fifteen or more years relevant experience in lieu of technical degree.
• Must have strong communication skills and be able to interface effectively with multiple levels of the scientific, plant, marketing, and purchasing personnel of Mayzo and its customers.
• Has deep knowledge of target market technology and practice, and experience with the commercial used of additive chemistry in this area. Sales or marketing experience with polymer additives and broad knowledge of additives technology is required.
• Ability to lead/coach/mentor sales peers to ensure/drive growth in developing markets.
• Must have significant experience managing key accounts / corporate accounts / global accounts.

Benefits:

• Health, Dental, and Vision Insurance
• 401(k)
• Flexible Spending Account and Health Savings Account
• Life Insurance
• Short Term and Long-Term Disability
• Paid Time Off

Supervisory Responsibilities

• None

Competencies

• Customer Service--Manages difficult or emotional customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance, meets commitments.
• Interpersonal Skills--Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
• Oral Communication--Speaks clearly and persuasively in positive or negative situations, listens and gets clarification, responds well to questions, demonstrates group presentation skills, participates in meetings.
• Teamwork--Balances team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, puts success of team above own interests, able to build morale and group commitments to goals and objectives, supports everyone's efforts to succeed.
• Written Communication--Writes clearly and informatively, edits work for spelling and grammar, varies writing style to meet needs, presents numerical data effectively, able to read and interpret written information.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Type: Full-time

Pay: $75,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Supplemental pay types:

• Bonus pay

Weekly day range:

• Monday to Friday

Work setting:

• Office

Work Location: One location