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Do you love crafting experiences and memorable moments for every guest? We do! Maxwell Mansion has an exciting opportunity to join our Guest Services team. Come work at the exciting and historic Lake Geneva Maxwell Mansion & Boutique Hotel! Join our team of talented staff and be a part of the most unique and exciting location in Lake Geneva! We are a 28-room upscale boutique hotel with two incredible and unique bars and lounges. This role is responsible for cultivating the end-to-end guest experience so that they write 5-star reviews and have all their friends wanting to come to Maxwell.
We are looking for a hardworking team member to work 3-5 days a week between the hours of 7am and 11pm, at times overnight hours might be available. This is a year-round job and is not seasonal. In this role you will be responsible for various key tasks throughout the property including but not limited to ensuring guests rooms are ready for arrival, creating and delivering amenity packages, answering phones, booking reservations, assisting guests with arrival/departure, ensuring the grounds and Mansion are constantly shining, willing to assist anywhere as needed on the property, and providing transportation in our vintage electric buggy! Apply today! Must work nights and weekends, be able to lift more than 50 lbs, constantly be on your feet, sit for periods of time at a desk, be a self-starter, able to work alone, and be a step ahead of your managers and guests needs. This position requires you to have a valid US driver’s license and have or will obtain your beverage operator’s license from the City of Lake Geneva. If you do not have your operator’s license, we will reimburse the cost of the operator’s license from the City once your license is issued. Previous hospitality experience working guest services/front desk is preferred.
Job Type: Part-time
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Work Location: In person
Part Time
$27k-36k (estimate)
05/25/2024
06/07/2024
maxwellmansion1856.com
Lake Geneva, WI
<25
The job skills required for Guest Service Agent include Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Agent positions, which can be used as a reference in future career path planning. As a Guest Service Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Agent. You can explore the career advancement for a Guest Service Agent below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Agent job description and responsibilities
Reservations at restaurants or entertainment venues may be made the guest service agent.
03/06/2022: Colorado Springs, CO
When customers check out, part of a service agent’s job entails totaling their bills.
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Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.
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When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.
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The agent tabulates the room rate and any telephone or room service charges added during the stay.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Agent jobs
Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.
01/26/2022: Sarasota, FL
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
02/03/2022: Sioux Falls, SD
Hotel guest agents spend much of their time arranging for services hotel quests request or need.
02/14/2022: Des Moines, IA
Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.
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Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.
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Step 3: View the best colleges and universities for Guest Service Agent.