The Office Administrator is responsible for providing principal support to management and subordinate staff at the designated office location.

Essential Duties and Responsibilities:

• Answer general inbound calls and place outbound calls with the goal of increasing business, customer satisfaction, and customer retention.
• Follow basic procedures and scripts, using fundamental knowledge of company and project directories, services, and products to assist customers and clients.
• Type or generate letters and other documents as necessary.
• Assist in the maintenance of the office record and filing systems.
• Retrieve, log, and route correspondence (faxes, email, letters, etc.).
• Prepare and log outgoing and incoming shipments.
• Ensure document control of mail and project correspondence.
• Handle mail and postal machine.-Assist with coordination of meetings both internally and with the customer and participate as necessary.
• Backup support for recording and providing meeting minutes within the required time frame as necessary.

• The Office Administrator will assist the department by performing any combination of clerical duties requiring general knowledge of processes and procedures.
• Create and assign badges to new employees coming into the office.
• Lead social event management and coordination of initiatives designed to increase employee morale and engagement (ex. catered lunch coordination, fundraising events, etc.).
• Retrieve, log, and route correspondence (faxes, email, letters, etc.).
• Assist with coordination of meetings both internally and with customers; participate and take notes as necessary.
• Monitor office supply inventory and reorder as needed.
• Collect information from files or staff for routine inquires on office programs or periodic reports and refer non-routine requests to management or appropriate staff.
• Assist in the maintenance of the office records, filing systems, and expense tracking.
• Understand broad knowledge of departmental and company practices to assist leadership team and staff while exercising judgment on critical nature of information and confidentiality.
• Assist internal and external customers, providing excellent customer service.
• Perform other duties as assigned by management on an as needed basis.

Minimum Requirements

• High School Diploma (or GED equivalence).
• Proficient in the use of Microsoft Office products.
• Excellent organizational, written, and verbal communication skills.
• Ability to maintain confidentiality and security of all relevant information.
• Ability to work as a team member and independently.

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EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.