Join our team at Maximus Global Services!

Maximus Global Services (MGS) ultimate mission is to “Experience the difference of our people serving your people through leadership, innovation, and partnership”. Provides aviation services at various airports in the US: Miami, Fort Lauderdale, Orlando, Virginia, and Atlanta.

MGS has immediate openings for Operations Manager at Dulles International Airport.

This is an exciting opportunity for an experienced Airport Manager to lead a dynamic team in ensuring the smooth operation of our airport. We offer competitive compensation, benefits package, and opportunities for professional growth. If you are a motivated individual with a passion for aviation and excellent leadership skills, we encourage you to apply.

Status: Full Time o

Benefits:

• Paid Time Off (for FT positions)
• Paid Training
• 401(k) Retirement Plan
• Medical, dental, vision benefits
• Referral Bonus
• Incentive Rewards
• Career growth
• KPI's

Objective and Essential Duties:

Responsible for planning, executing, and overseeing projects to ensure they are completed on time, within budget, and according to MGS goals and sales objectives.

1. Manages the daily operation at the airport and personnel. Ensures that service expectations are being met through inspecting gates, positions, and areas where the security staff is working.

2. Help maintain budget targets, including total working hours needed for all services, reduction of OT and any operational expenses.

3. Approves schedules developed by the supervisors for new employees and or any changes required.

4. Ensure the proper use of ADP to manage schedules and approve employee hours

5. Participates in any airport meetings where the company representation is needed.

6. Make sure all equipment (wheelchair) are accounted for and in good conditions.

7. Maintain a low employee turnover.

8. Promotes all company policies.

9. Ensure the OJT is done properly and competed for all new hires.

10. Participates in daily, weekly, monthly and annual planning process as appropriate.

11. Projects a favorable image of the companies to promote its aims and objectives and foster and enhance public recognition and acceptance of all of its areas of endeavor.

12. Keeps immediate superior promptly and fully formed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken.

13. Communicates areas of accountability and performance expected of personnel assigned

14. Assist in conducting disciplinary actions when needed.

Education:

1. Bachelor’s Degree or equivalent

2. 2-3 years’ experience in customer service

3. 2 or more year’s working as manager

Requirements:

• Must exhibit exceptional customer service and communication skills, both verbal and written

· As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test

· Must be able to read, write and speak English

· Maintain a relationship with both employees and clients.

• Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)
• Ability to bend, push, and lift up to 70 pounds on a regular basis in order to perform the essential functions of the job.
• Must be at least 18 years old

Environmental Requirements:

• Works non standard work hours, evenings, weekends, holidays.

Competencies

1. Honest and Dependable

2. Committed

3. Teamwork

4. Innovation

5. Good Communication

6. Customer Service

Competencies

Requirements:
- Strong leadership skills with the ability to effectively manage a diverse team
- Excellent customer service skills, with the ability to handle difficult situations with professionalism and empathy
- Knowledge of Federal Aviation Regulations and other relevant industry standards
- Ability to communicate effectively in English
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
- Ability to perform heavy lifting and physical tasks as required

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Operations Manager: 1 year (Required)

Language:

• English (Required)

Ability to Relocate:

• Sterling, VA 20166: Relocate before starting work (Required)

Work Location: In person