Patient Services Representative

Full Job Description

Maumee Valley Guidance Center is hiring Patient Services Representatives to join the team.
The Patient Services Representative is the face of Maumee Valley Guidance Center! Patient Services Representatives are responsible for accurately and expeditiously checking patients in and out for appointments, scheduling new appointments and providing excellent customer service.

Basic Qualifications

• High School Diploma or GED
• Some experience in a related field or medical office environment

Knowledge, Skills and Ability

• High-level customer service skills including ability to maintain an even tone in the face of conflict.
• Good computer skills including accurate data entry and the ability to use Microsoft Office products including Word, Excel and Outlook as well as electronic scheduling systems.
• Ability to convey detailed information clearly, ensuring others understand
• Ability to self-motivate, attend to and retain detail, and prioritize/re-prioritize with minimum supervision.
• Ability to handle a fast-paced and changing environment
• Willingness to cover satellite office as needed
• Monday Through Friday- no weekends

Compensation commensurate with direct experience.
MVGC employee benefits highlights include:

Vacation

· 2 weeks for year 1-3

· 3 weeks beginning of 4th year

· 4 weeks beginning of 5th year

Holidays

· 11 paid holidays (including 4 Flexible Holidays which can be used any time after the day)

Medical Leave

· 10 days per year

Retirement Plan

· MVGC paid 3% of Salary yearly and will match an additional 2%= 5% per year

Insurance

· MVGC contributes monthly to employee HSA

· MVGC 100% Paid Employee Long term disability

· MVGC 100% Paid Employee & Family Vision Insurance

· MVGC 100% Paid Employee Life Insurance

· MVGC 100% Paid Employee Health insurance

· Dental

· Pet Insurance

Other services

· EAP Counseling sessions

· Will and Trust Preparation and Financial Planning

· Medical Assistance when traveling

· Additional contribution to HSA for hitting fitness targets (up to $1095 per year)

• Equal Opportunity Employer

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: In person