Responsibilities:

• Own the technical sales process from introductory meetings (net new sales) through post-sales (customer satisfaction, upselling, and subscription renewals);
• Map customer requirements to current and future Mattermost offerings;
• Showcase technical demo skills or similar;
• Continuously learn and update skills in quickly evolving technologies;
• Effectively communicate with other lines of business including marketing, product, customer success, and engineering;
• Contribute to cross-functional, company focused activities including technical marketing, speaking at events, blogging, updating documentation based on customer feedback, recording demos, etc.

Required Background:

• At least 10 years of Federal/public sector experience;
• Experienced with the full software development life cycle with particular emphasis on a strong background in DevOps;
• Experienced working in Linux environments to install and troubleshoot applications and databases (MySQL and PostgreSQL);
• An entrepreneur at heart who has startup experience and loves being in the middle of building great companies;
• An organized, independent, self-motivated technical pre-sales professional with experience with the entire sales lifecycle from inception through evaluation, negotiation, onboarding, and ongoing customer success;
• A proven track record of being a hands-on, technical, problem solver with an ability to switch context quickly throughout the day to balance numerous competing demands;
• A storyteller and capable communicator when it comes to articulating business value and demonstrating products;
• Confident working both one-on-one with customers and in tackling public speaking engagements;
• Experienced at gathering and understanding customer business requirements and recommending best practices;
• Passionate about open source;
• Comfortable working with technologies like NGINX, proxies, SSL/TLS set-up; 
• Familiar with FIPS, STIG, ATO process, FedRAMP, NIST security publications; 
• Familiar with deploying applications within at least one of the following: Amazon AWS, Microsoft Azure, or Google Compute Engine;
• Able to write simple applications that integrate with Mattermost via webhooks, drivers and APIs in languages like Python and JavaScript.