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We are teaming with a leading home builder with operations in Huntsville, AL, searching for a Director of Customer Care to manage and be directly responsible for customer service operations. A strong construction background with a fast-paced, high-volume homebuilder is necessary for this role, and only candidates with homebuilding experience will be considered.
In this role, the ideal candidate will provide supervise, coordinate, and manage daily operations of the customer relations department and associates, including, but not limited to, scheduling, material ordering and check-in, quality control, trade partner management, and effective material control. We’re seeking top candidates to mentor, train and supervise the customer care team while monitoring adherence to our client’s policies and procedures.
This opportunity will allow you to work with some of the best / smartest leadership in the homebuilding industry on a divisional and corporate level. The comp, benefits, and opportunity for personal and professional growth are solid for this opportunity.
Full Time
$128k-168k (estimate)
04/20/2023
05/10/2024
matchbuilt.com
Indianapolis, IN
<25
The job skills required for Director of Customer Care include Leadership, Initiative, Customer Service, Microsoft Office, Scheduling, Health Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Director of Customer Care. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Director of Customer Care. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Director of Customer Care positions, which can be used as a reference in future career path planning. As a Director of Customer Care, it can be promoted into senior positions as a Top Customer Service Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director of Customer Care. You can explore the career advancement for a Director of Customer Care below and select your interested title to get hiring information.