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Guest Service Associate
Massage Envy
Massage Envy Austin, TX
$27k-36k (estimate)
Other | Consumer Services 5 Months Ago
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Massage Envy is Hiring a Guest Service Associate Near Austin, TX

Overview

Where Better Careers Begin!Massage Envy Arbor Walk 

Do you have a passion for helping others? At the Massage Envy Arbor Walk franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

  • Competitive base pay plus bonuses and commissions
  •  medical, dental and vision plans
  • Paid time off for full time employees
  • Employee referral bonus program
  • Employee Assistance Program
  • A flexible schedule for a better work/life balance
  • In-depth product and service training
  • A free massage, skincare or stretch service each month

Qualified Candidates:

  • Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Are critical thinkers with excellent math and computer skills and the ability to multitask
  • Have great people skills and can establish positive relationships with guests
  • Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

  • Provide outstanding customer service and help everyone feel valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
  • Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

  • Trained leadership that is invested in YOUR success
  • Award programs (like Sales Associate of the Year)
  • A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Job Summary

JOB TYPE

Other

INDUSTRY

Consumer Services

SALARY

$27k-36k (estimate)

POST DATE

11/18/2023

EXPIRATION DATE

04/03/2024

WEBSITE

massageenvy.com

HEADQUARTERS

SCOTTSDALE, AZ

SIZE

15,000 - 50,000

FOUNDED

2002

TYPE

Private

CEO

STEVE BIELEWICZ

REVENUE

$500M - $1B

INDUSTRY

Consumer Services

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About Massage Envy

Massage Envy owns and operates a chain of wellness centers that provides massage therapy and skincare treatment for individuals.

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The job skills required for Guest Service Associate include Customer Service, Guest Service, Scheduling, Products and Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Service Associate positions, which can be used as a reference in future career path planning. As a Guest Service Associate, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Associate. You can explore the career advancement for a Guest Service Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Guest Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Associate job description and responsibilities

Monitor all check-in of guests and process all complaints and requests

03/31/2022: Akron, OH

Administer all reservations for guests and forecasts requirements and handle various cancellation requests of guests.

03/25/2022: Lexington, KY

Provides quick, attentive, positive, friendly and professional service to hotel guests while communicating in clear and concise manner

03/15/2022: Hopkinsville, KY

Support guests with registration and accommodation assignments, helping with special requests when needed and possible.

02/18/2022: Carson City, NV

Customer Service Associates perform a variety of support tasks to offer exceptional service to customers.

01/22/2022: Lebanon, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Associate jobs

Guest Services Associate falls under the broader career category of Hotel, Motel, and Resort Desk Clerks.

02/12/2022: Florence, AL

The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.

01/26/2022: Eugene, OR

A good guest services employee greets every guest with a smile and kind word.

01/26/2022: Evansville, IN

Because a guest service associate has to multitask and serve many guests at once, a good employee must keep calm under pressure.

02/07/2022: Tampa, FL

The best guest service professionals have a deep knowledge of how their companies’ products work.

03/30/2022: Lexington, KY

Step 3: View the best colleges and universities for Guest Service Associate.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
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