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Guest Service Associate (Triangle)
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$35k-46k (estimate)
Full Time Just Posted
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European Wax Center is Hiring a Guest Service Associate (Triangle) Near Austin, TX

Are you someone who...
...can brighten anyone's day?
...has never met a stranger?
...can remember faces and names?
...loves to stay busy and multitask?
...remains positive and supports teamwork?
If you've answered YES to the above, then we would love to meet you for our Guest Service Associate role!
As a Guest Service Associate at European Wax Center , you'll use your expertise to ensure every moment is an opportunity for confidence! We seek a special person who can lead with care and integrity, is committed to delighting our guests and-of course-having fun while being awesome!
We'll equip you with the tools you need to work effectively and be a champion for people. We are growing faster than ever and need amazing individuals like you to help set the tone of the center, organize and execute the flow of the center, and be the best advocate for our guests!
You belong with a brand that is The Leader in Waxing and strives to create a culture that empowers every associate to be their best self, so every person who walks through our doors leaves feeling confident in themselves and us. Take the next step in your career today!
What we're looking for:
  • Must have flexibility to meet shift requirements, be able to work flexible days/hours, including weekends.
  • Sales experience with a consistent track record of achieving sales goals.
  • A big smile and a positive attitude!!
  • Growth-minded and open to learning.
  • Attention to detail; follow proven systems and policies.
  • Ability to problem solve and work through issues.
  • Prioritizes guest service and satisfaction.
  • Ability to receive constructive feedback from team and management.
  • A positive, friendly, upbeat, and personable demeanor.
  • An ability to work independently with limited supervision.
  • Full understanding of the EWC values, vision, and strategy
What We Offer:
  • Competitive Pay (including hourly wage plus commissions, bonuses, & tips)
  • Paid Training
  • Paid Time Off (PTO) for Full-Time associates
  • Associates receive 40% OFF on Products &
  • FREE Eyebrow Waxing & Discounted Waxing for other Services
  • Merit-Based Compensation offers a Quarterly Pay Raise Opportunity
  • Medical, Dental, Vision, and Life Insurance Benefit Options
  • 401K Enrollment Option with up to 5% Employer Match
  • Anniversary Bonus
  • Associate Referrals
  • Opportunities for Internal Promotion
  • A Great Team Culture that champions Team Building Events & Outings
  • A Clean & Safe Workplace that prioritizes your Health & Wellbeing
Typical Total Compensation:
  • Total Compensation = Base Hourly Rate Uncapped Commission Opportunity Pay Period Bonus Opportunity Monthly Bonus Opportunity
  • During Promotional Months for Wax Passes (4 Months of the Year): $22-$35 Total Average Hourly Rate
  • During Non-Promotional Months for Wax Passes (8 Months of the Year): $16-$24 Total Average Hourly Rate
How We Can Elevate You:
  • A Set Schedule to Maximize Work-Life Balance
  • Multiple Career Paths for Future Growth
  • Dynamic Team Culture & Fun Group Outings
  • Monthly Recognition Meetings & Personalized Coaching Sessions
  • Knowledgeable & Experienced Management Team Invested in Your Success
Schedule:
  • Morning Shift: 8:30AM - 3:00PM
  • Evening Shift: 3:00PM - 9:30PM
  • Saturday Shift: 8:30AM - 6:30PM
  • Sunday Shift: 9:30-6:30pm
  • Availability to close 2 nights per week
  • Work either Saturday or Sunday
If you are ready to begin your EWC journey to help people feel confident and delight our guests, we can't wait to meet you! Are you ready to apply?
Our one-of-a-kind hiring process:
  • You read this job ad and get inspired!
  • It piques your interest, and you immediately apply.
  • You showcase your experience and why you would make a great fit during a screening or interview.
  • If you are a great match, once hired you'll meet the rest of our team and begin our structured training process.
KEYWORDS: Retail / Service / Beauty / Spa / Salon / Cosmetology / Aesthetics / Esthetics / Customer Service / Sales / Commission / Waxing / Hair Removal / Wax / Skin Care / Guest Service Associate / Customer Service / Customer Representative / Guest Advocate / Client Service / Client Relations / Customer Relations / Sales / Retail Sales / Beauty Sales / Commission Sales / Performance Sales / Receptionist / Salon Coordinator / Front Desk / Sales Associate / Customer Solutions / WOW Service

Job Summary

JOB TYPE

Full Time

SALARY

$35k-46k (estimate)

POST DATE

05/07/2024

EXPIRATION DATE

05/20/2024

WEBSITE

waxcenter.com

HEADQUARTERS

PLANO, TX

SIZE

50 - 100

FOUNDED

2004

TYPE

Public

CEO

DAVID BERG

REVENUE

$50M - $200M

INDUSTRY

Investment Management

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About European Wax Center

EWC owns and operates a chain of salons that specializes in offering facial and full-body waxing services for men and women.

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The following is the career advancement route for Guest Service Associate (Triangle) positions, which can be used as a reference in future career path planning. As a Guest Service Associate (Triangle), it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Associate (Triangle). You can explore the career advancement for a Guest Service Associate (Triangle) below and select your interested title to get hiring information.

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If you are interested in becoming a Guest Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Associate job description and responsibilities

Monitor all check-in of guests and process all complaints and requests

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Administer all reservations for guests and forecasts requirements and handle various cancellation requests of guests.

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Provides quick, attentive, positive, friendly and professional service to hotel guests while communicating in clear and concise manner

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Support guests with registration and accommodation assignments, helping with special requests when needed and possible.

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Customer Service Associates perform a variety of support tasks to offer exceptional service to customers.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Associate jobs

Guest Services Associate falls under the broader career category of Hotel, Motel, and Resort Desk Clerks.

02/12/2022: Florence, AL

The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.

01/26/2022: Eugene, OR

A good guest services employee greets every guest with a smile and kind word.

01/26/2022: Evansville, IN

Because a guest service associate has to multitask and serve many guests at once, a good employee must keep calm under pressure.

02/07/2022: Tampa, FL

The best guest service professionals have a deep knowledge of how their companies’ products work.

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Step 3: View the best colleges and universities for Guest Service Associate.

Calvin University
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