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Mass Markets - JobID: 39858 [Call Center Representative] As an Inbound Call Center Agent at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Ensure first call resolution through problems solving and effective call handling; Research systems to find missing information as applicable; Coordinate with other departments to resolve issues when needed; Accurately document and process customer claims in appropriate systems; Comply with requirements surrounding confidential information and personal information...Hiring Immediately >>
Full Time
$33k-43k (estimate)
04/16/2024
04/29/2024
massmarkets.com
Iowa City, IA
100 - 200
The following is the career advancement route for Inbound Call Center Agent> positions, which can be used as a reference in future career path planning. As an Inbound Call Center Agent>, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Inbound Call Center Agent>. You can explore the career advancement for an Inbound Call Center Agent> below and select your interested title to get hiring information.