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Patient service representative
Mass General Brigham Portsmouth, NH
$43k-57k (estimate)
Full Time | Hospital 3 Weeks Ago
Save

Mass General Brigham is Hiring a Patient service representative Near Portsmouth, NH

Patient Services Representative, Physiatry - Portsmouth-(3290268)

Description

About Us

Wentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multi-specialty group practice providing the highest quality patient care and services that range from wellness and illness prevention to testing, treatment and care of complex medical conditions.

Our network offers primary care, specialty care, and other services at locations throughout the New Hampshire and Southern Maine Seacoast Region.

At WHP, we value people who contribute to patient-centered care that enhances community health; we recognize and reward those who share our values and transform our patients' lives.

Location

We are seeking a full-time, 36-hour Patient Services Representative to support our Physiatry team onsite Monday through Friday.

Seacoast Physiatry outpatient center is located in our state-of-the-art facility at Wentworth Douglass Hospital's Pease Campus at 67 Corporate Drive, Portsmouth, NH 03801.

This practice specializes in the non-surgical treatment and diagnosis of conditions of the musculoskeletal and nervous systems.

Our skilled providers and specialists take a comprehensive and thoughtful approach to diagnosis and then develop a treatment plan tailored to each patient.

Conditions treated include :

  • Neck and Back Pain
  • Sports Injuries
  • Workplace Injures
  • Nerve and Muscle Disorders
  • Joint, tendon and ligament injuries
  • Arthritis
  • Concussion
  • Treatment of Disabilities including Neurological problems
  • Regenerative Medicine

Are you ready to bring your skills to this practice and join us in driving medicine forward?

Hours

The ideal schedule for this position is Monday, Tuesday, Thursday, Friday 7 : 30am-4 : 00pm, and Wednesday 7 : 30am-11 : 30am.

Role Overview

Our Patient Service Representatives play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these Representatives serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience that exceeds our patients' expectations.

We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting!

  • During the patient's visit, the focus is check-in, which includes greeting patients, answering all of their questions, collecting co-payments, and assisting with any pre-visit paperwork / forms.
  • At the conclusion of the visit, during check-out, Patient Service Representatives are tasked with the completion of forms and scheduling follow-up appointments, tests, and / or procedures.

Other duties include fielding all incoming telephone calls and triaging appropriately, performing referral / diagnostic / lab orders processing duties, monitoring patient flow and waiting room activity, and providing general support to practice leadership, clinicians, and peers.

Qualifications

Qualifications

Whether you are seeking to gain more experience in the healthcare industry or a proven healthcare professional seeking a new challenge, the Patient Service Representative role is the opportunity for you.

When hiring, we look for candidates who not only possess relevant skills, but also positive attitudes, innovative spirits, and genuine passion for the work.

  • High School Diploma or equivalent required
  • Minimum of 1 year clerical / office / customer service or other related experience required, preferably in a medical office setting.
  • Demonstrated knowledge of medical terminology preferred.
  • Strong computer skills preferred.
  • Last updated : 2024-05-21

Job Summary

JOB TYPE

Full Time

INDUSTRY

Hospital

SALARY

$43k-57k (estimate)

POST DATE

05/23/2024

EXPIRATION DATE

08/21/2024

WEBSITE

massgeneralbrigham.org

HEADQUARTERS

MEDWAY, MA

SIZE

>50,000

FOUNDED

1994

REVENUE

$10B - $50B

INDUSTRY

Hospital

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About Mass General Brigham

Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nations ...leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School. More
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The job skills required for Patient service representative include Customer Service, Scheduling, Patient Care, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient service representative positions, which can be used as a reference in future career path planning. As a Patient service representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient service representative. You can explore the career advancement for a Patient service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

01/31/2022: Chico, CA

May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

01/20/2022: Akron, OH

Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

02/08/2022: Florence, SC

Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

02/17/2022: Terre Haute, IN

A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

01/18/2022: Amarillo, TX

Patient confidentiality must remain a primary concern.

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Know how to feel, express and receive gratitude.

02/15/2022: Akron, OH

Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

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