What does a Senior Practice Assistant do?

The Senior Practice Assistant (Sr. PA). performs administrative duties under minimal supervision at the highest proficiency level. The. Sr. PA prioritizes workflow, troubleshoots issues, assists with training and orientation, and provides backup support for the clinic. The Sr. PA acts as a superuser for scheduling, registration, and billing systems.

Schedule: Onsite

The individual can expect to work 100% onsite at 1153 Centre Street, Boston, MA 02130.

Benefits:

* Full benefits: Medical, Dental, Vision, 403b retirement and match, Pension, STD, LTD

* PTO - 29 days per year

* Weekly pay

* Discounted MBTA pass

* Education Reimbursement

What does a day look like in this role?

• Calendar/meeting management/travel arrangements
• Onboarding and offboarding of providers.
• Fellowship program coordination.
• Arrange prospective incoming Fellow interviews with attending providers.
• Keep track of Letters of Recommendation
• Coordinate incoming fellow needs, i.e. pagers, business cards etc.
• Send out Exit Questionnaires to outgoing Fellows.
• Prepare and plan graduation.
• Precepting Schedule
• Call Schedules
• Liaison for Botox Management between office and Managed Care Coordinators
• Maintain provider session counts for all Headache Neurologists for further distribution to Dept. Coordinator
• Prior authorization for CGRP as needed.
• Patient enrollment (administrative piece)
• Coordination of activities such as annual career conferences, OPPE completion, (ongoing professional practice evaluation)

What we need from you:

*High school diploma or GED required, associate degree or higher-level education preferred.

*Minimum three years medical office or administrative support experience required.

*Some additional training in office systems or other post high school education preferred.

Technical skills required:

*Knowledge of practice operations and standards.

*Understanding of procedures including filing, copying, scanning, printing, and faxing.

*Highly proficient in all communication skills (phone, verbal and written). Ability to handle sensitive information and situations with poise and professionalism.

*Strong organizational, coordination and judgment skills. Ability to prioritize effectively. Ability to manage multiple tasks effectively, following established protocols, and work within systems.

*Advanced computer skills. Ability to use all applicable applications at highest competency level.

BWH is an Affirmative Action Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.