MA Client is seeking Commercial Lines Account Managers (5) - REMOTE in New England

*Please note: Must live within New England: Maine, Vermont, New Hampshire, Massachusetts, Connecticut, or Rhode Island.

We are looking for results-oriented, experienced Commercial Lines Account Managers who are highly customer service focused and enjoys working in a fast-paced, professional environment. If you do a great job and are fully committed to being a great team player, you will thrive.

Job Responsibilities:

• Service all aspects of our clients’ insurance needs, usually in partnership with an Account Executive or Producer, from renewal preparation and marketing to policy administration.
• Gather information from clients and prepare applications for submission to insurance carriers.
• Prepare proposals and insurance summaries based on evaluation of client coverage needs.
• Process new business, renewals, endorsements, cancellations, and rewrites.
• Explain insurance policies and coverages, suggest coverage enhancements, and resolve general customer inquiries.
• Maintain accurate electronic client account records and adhere to agency procedures.
• Nurture strong relationships with clients and insurance carrier representatives.

Core Competencies:

• Exceptional aptitude for customer service.
• Excellent time management skills and a sense of urgency.
• Proven hands-on experience with an in-depth understanding of Commercial Lines Coverages.
• Minimum of 3 years of insurance agency experience in an Account Manager or similar role required.
• Currently managing a commercial book valued between $2-3 M.
• Experience providing heavy supporting assistance to a book of business.
• Detail oriented with strong written and verbal communication skills.
• Outstanding team player and collaborator
• In-depth technical knowledge of commercial lines coverages and exposures.
• Property & casualty license preferred.
• Proficiency with Microsoft Office and electronic database software preferred.
• Upbeat attitude and problem-solving skills; able to work on a 2-to-3-person team to provide outstanding service.

Compensation and Benefits:

• Competitive compensation
• Full-time benefits package including medical, dental, life, disability, 401K, vacation, and sick time.
• Healthy, positive culture

Job Types: Full-time, Permanent

Pay: $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance

Weekly day range:

• Monday to Friday

Work setting:

• Remote

Application Question(s):

• Do you live in one of the following New England States (required for this REMOTE role): Maine, Vermont, New Hampshire, Massachusetts, Connecticut, or Rhode Island?

Experience:

• Account Manager (or similar): 3 years (Required)
• Commercial Lines insurance: 3 years (Required)
• Microsoft Office: 1 year (Required)

License/Certification:

• Property & Casualty License (Required)

Location:

• Massachusetts (Required)

Work Location: Remote