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Description
Our people are the life of this company. Together, we build life into the kitchen.
We are a nationwide team, designing and manufacturing the most comprehensive choice of kitchen cabinets in the U.S. Our people pride themselves on genuine collaboration, working to deliver a seamless, integrated, quality experience to anyone and everybody.
Our shared purpose is to bring the kitchen to life the place where people spend such a meaningful part of their personal and family lives, and the true heart of any home.
Headquartered in Livonia, MI, we have more than 20 office and manufacturing operations across 11 states. Our Marketing and Creative Services teams support many of our brands, including KraftMaid, Merillat, Medallion, and Schuler.
Cabinetworks Group is looking to add customer focused team members to help support our clients in our beautiful office in Waconia, MN!
What we offer :
JOB SUMMARY FOR THE CUSTOMER ACCOUNT SPECIALIST :
Answering calls, chats and emails in a fast-paced environment to assist our customers challenges, training needs, and general support.
Manage the customer’s complete order lifecycle from lead recognition to referral. Responsible for understanding and anticipating the needs of the customer and building a long-term post-sales relationship.
PRINCIPAL FUNCTIONAL RESPONSIBILITIES OF THE CUSTOMER ACCOUNT SPECIALIST :
QUALIFICATIONS FOR THE CUSTOMER ACCOUNT SPECIALIST :
SKILLS & ABILITIES FOR THE CUSTOMER ACCOUNT SPECIALIST :
PHYSICAL REQUIREMENTS :
Shift
Full or Part Time
Full time
Cabinetworks Group (the Company ) is an equal opportunity employer and we want to have the best available persons in every job.
The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical / mental disability, medical condition, marital / domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law.
The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
Cabinetworks Group is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States.
Please click on the following links for more information.
E-Verify Participation Poster : English & Spanish
E-verify Right to Work Poster : English,Spanish
Last updated : 2024-05-20
Full Time
Durable Manufacturing
$48k-62k (estimate)
04/10/2024
07/19/2024
mascocabinetry.com
ATHENS, PA
3,000 - 7,500
2020
ROBERT HAWTHORNE
$1B - $3B
Durable Manufacturing
The job skills required for Customer account specialist include Customer Service, Communication Skills, Commitment, Account Management, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer account specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer account specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer account specialist positions, which can be used as a reference in future career path planning. As a Customer account specialist, it can be promoted into senior positions as an Account Services Representative, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer account specialist. You can explore the career advancement for a Customer account specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Account Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Account Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Account Specialist job description and responsibilities
Build and develop relationships with customers to ensure continued partnership.
01/18/2022: Phoenix, AZ
Respond to customers with a sense of urgency to provide an excellent customer experience.
01/03/2022: Vincennes, IN
Sometimes referred to as a customer or client account specialist, these sales professionals help to maximize profits by maintaining strong relationships with existing customers and working to land new ones.
01/12/2022: Yakima, WA
Customer relations specialists update customer accounts on the database, recording their transactions accurately, and posting their payments timely.
03/09/2022: Stockton, CA
The duties of an account specialist are to serve customers by completing enrollments and conversion mailings, responding to requests, resolving complaints, and maintaining quality service.
02/06/2022: Great Falls, MT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Account Specialist jobs
They must resolve complaints accurately and efficiently to ensure customer satisfaction to keep a good reputation for the organization.
02/11/2022: Chillicothe, OH
Client Account specialists must also set up and create archives for client records.
01/06/2022: Appleton, WI
As such, customer account specialist are expected to provide first-class service to their customers.
01/25/2022: Vincennes, IN
Manage endorsement requests and change requests from customers.
03/26/2022: Los Angeles, CA
Ultimately, a top-notch key account specialist should have good numerical skills, pay attention to detail, and possess problem-solving skills.
01/06/2022: New Britain, CT
Step 3: View the best colleges and universities for Customer Account Specialist.