Overview

Are you passionate about working with people and looking for an exciting career in the medical industry to learn and grow?! If you thrive in a fast-paced environment and want to make a difference, join the Vision Innovation Partners Team!

We are currently seeking a personable, energetic, professional Patient Care Associate to join our outstanding team at Maryland Vision Institute located in Frederick, Maryland. As a Patient Care Associate, you will play a crucial role in the patient experience, responsible for greeting patients as they enter the practice, check-in, check-out, scheduling, and other administrative tasks.

Responsibilities

• Greeting patients in person and/or on the phone.• Answering patient questions or referring questions to the appropriate team member.• Optimizing provider schedules and patient satisfaction with efficient scheduling.• Notifying providers of patient arrivals.• Providing exceptional patient care, comforting patients by effectively answering questions.• Ensuring availability of treatment information by retrieving and updating patient records.• Verifying financial records and collecting patient charges while filing and expediting third-party claims.• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders.• Cross train in other areas as needed.

Qualifications

Requirements and Qualifications:• High School diploma or GED equivalent is required.• Detail-oriented and ability to multitask.• Exceptional customer service skills.• Ability to effectively perform in a fast-paced environment.• Exceptional communication skills, both oral and written.• Knowledge of MS Office.• Knowledge of electronic medical records software is a plus.• Experience in healthcare is preferred but not required, willing to train the right candidate.• Bi-lingual English/Spanish a plus.

Benefits and Perks:

• Competitive salary and benefits package.• 401(K).• Significant eye care discounts.• Continuing education allowances.• Career growth and development.• PTO and holidays.• Referral bonus. This is an amazing opportunity to join a growing company and be part of a team that values patient care and teamwork!