About Us:

WH Smith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WH Smith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

Marshall Retail Group prides itself on creating unique experiences for customers by developing distinctive retail store concepts that feature and highlight the local culture, community, and lifestyle of the cities in which they are located. InMotion Entertainment Group is the largest airport-based electronics retailer in travel locations globally, with access and insight into the latest technologies for business and leisure travelers, InMotion offers lifestyle products and electronics that include a wide breadth of headphones, mobile power, Bluetooth speakers and travel accessories.

Location: New York/ New Jersey Metropolitan Area (Remote with travel to various airport locations)

Job Summary:

We are seeking a seasoned HR professional to serve as a Regional HRBP for our East Coast operations, with a focus on travel retail environments, including airports. The ideal candidate will have a strong background in labor relations, employee engagement, and strategic HR initiatives. This role will be pivotal in driving HR strategies that align with business objectives while ensuring a positive employee experience and fostering a culture of excellence.

• Serve as a trusted advisor and strategic partner to regional and airport leadership teams on all HR-related matters.
• Develop and implement HR strategies, policies, and programs that support business objectives and foster a positive employee experience.
• Lead and support employee relations efforts, including managing labor relations, investigations, conflict resolution, and performance management.
• Collaborate with cross-functional teams to ensure compliance with labor laws, company policies, and industry regulations.
• Partner with talent acquisition to drive recruitment efforts, including sourcing, selection, and onboarding of top talent.
• Drive employee engagement initiatives, including recognition programs, wellness initiatives, and diversity and inclusion efforts.
• Provide coaching and support to managers on leadership development, team dynamics, and employee performance.
• Analyze HR metrics and trends to identify areas for improvement and drive data-driven decision-making.