2 Client support specialist Jobs in Saddle Brook, NJ
Marsh & McLennan Companies is Hiring a Client support specialist Near Saddle Brook, NJ
Description :
Client Support Specialist, Rx Solutions
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people.
More than 9, of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day.
Learn more about what makes us different and how you can thrive as a Client Support Specialist, Rx Solutions at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities.
With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE : MMC).
MMA’s pharmacy specialists provide data-driven solutions and ongoing program management to help our clients improve the vitality of their pharmacy contract.
Rx Solutions delivers significant savings by focusing on contract language, clinical and formulary management strategies, and employee purchasing trends.
Whether the plan is carve-in or carve-out, Rx Solutions uses advanced clinical analytics to support clients with recommendations for program changes, member engagement, and savings opportunities while striving to optimize pharmacy benefits.
A day in the life.
As our Client Support Specialist with our Rx Solutions team , you’ll assist with day-to-day support for MMA clients within your assigned region.
Work with PBM partners and other MMA colleagues to obtain the information necessary for our analytical team to complete the required deliverables.
Our Client Support Specialist will review plan documents, assist with preparing requests for proposals and organize incoming information to support those deliverables.
You will have the support of our Client Management team as you grow and learn your role. As a Client Support Specialist, you will stand in for the Client Manager regularly with carrier implementations and renewals.
Our future colleague.
We’d love to meet you if your professional track record includes these skills :
- Bachelor’s Degree or equivalent work experience
- 2 years previous administrative level experience required (bachelor’s degree required in lieu of 2 years administrative experience).
PBM / pharmacy related or relevant experience a plus.
- Strong analytical skills and proficiency with PowerPoint and Excel
- Strong organizational skills
- Ability to work independently.
- Ability to manage multiple priorities and perform in a dynamic, fast-paced environment with multiple stakeholders while maintaining attention to detail.
These additional qualifications are a plus, but not required to apply :
- Project Management experience
- PBM / pharmacy related experience
- Providing problem-solving, consultation, advising and interpretation of policies and regulations related to Employee Health & Benefits
- Intermediate knowledge of employee benefit markets and compliance preferred.
- Life & Health License or ability to obtain within 90 days of employment.
We know there are excellent candidates who might not check all these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are :
- Generous time off, including personal and volunteering.
- Tuition reimbursement and professional development opportunities
- Flexible Hybrid work
- Charitable contribution match programs
- Stock purchase opportunities
Last updated : 2024-05-29
Job Summary
Full Time
Insurance
$58k-71k (estimate)
05/16/2024
08/13/2024
The job skills required for Client support specialist include Problem Solving, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Client support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client support specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client support specialist positions, which can be used as a reference in future career path planning. As a Client support specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client support specialist. You can explore the career advancement for a Client support specialist below and select your interested title to get hiring information.
If you are interested in becoming a Client Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Support Specialist job description and responsibilities
Ensure positive client experience through high quality service and communication thereby attaining client retention.
01/29/2022: Spokane, WA
Handle client engagement document control and execute filing system policies.
03/29/2022: Temple, TX
They are responsible for the overall results of the support team plus hiring, training, and retention of support employees.
02/09/2022: Rock Hill, SC
Support requests pertain to usage questions or clarification of documentation.
02/22/2022: Pascagoula, MS
Client Support Specialists are responsible for ensuring excellent client experiences and thus maximizing business.
03/10/2022: Reno, NV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Support Specialist jobs
Client support specialists must be able to handle a variety of situations with professionalism and tact.
03/02/2022: Cedar Rapids, IA
Communicate clearly with customers.
04/03/2022: Yakima, WA
Positive feedback helps the client progress and move through negative self-talk, ambivalence, resistance and other hurdles.
02/21/2022: Wichita Falls, TX
Aspiring candidates must provide excellent service and meet client needs while offering cost effective technological solutions to the organization.
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Dealing with customers and clients requires a lot of patience, kindness, and understanding.
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Step 3: View the best colleges and universities for Client Support Specialist.
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