9 Operations Manager - M&M'S Times Square Jobs in New York, NY
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Mars is Hiring an Operations Manager - M&M'S Times Square Near New York, NY
This role is responsible for upholding and executing the established policies and procedures relating to inventory, replenishment, Quality, and all food safety requirements.
What are we looking for?Minimum Qualifications:
- College Degree or equivalent experience
- 2 years’ experience managing in a fast-paced environment.
- Experience in leading direct reports
- Manager on duty experience
- Basic computer IT skills
- Experience in a retail location, with an emphasis on inventory flow and control
- Previous warehouse experience
- Willingness to work between the hours of 5:30am and 1am
- Willingness to work in an environment with loud music and bright lights
- Willingness to work in an ever-changing and fast paced environment
- Willingness to step in at a moment’s notice to support the team, in any way needed
- Create a fun and inclusive environment where Associates feel comfortable being their true and authentic self at work, in a “fun kind” way to bring out the best in each other
- Manage, train, onboard, and develops a full team which may include Associates, supervisors, and individual contributors
- Role model, coach, and ensure accountability for the behaviors of an effective Manager on Duty to ensure achievement of all sales objectives and goals
- Assess, evaluate, train and coach Supervisors to drive sales through meeting operational objectives through the engagement and productivity of our Associates
- Lead and adhere to all Standard Operating Procedures
- Create an environment that drives operational excellence throughout the store
- Manage warehouse delivery, ensuring timelines are met & the shop floor is replenished & full
- Manage store inventory and control accuracy through regular cycle counts
- Maintain services, Purchase Requisitions, and relationships with all vendors
- Ensure Point of Sale system is maintained to support repairs and pricing issues
- May be responsible for management of store cash office
- Support in managing supply and maintenance expenses
- Responsible for all Loss Prevention strategies
- Take lead on product ordering and storage, whilst adhering to stock processing standards
- Meet daily candy goals, including orders and candy production
- Support presentation excellence to ensure all areas of the store are well prepared
- Manage the reduction of waste across all areas of the store
- Support auditing events to local and/or company standards
- Drive Quality to achieve compliance in food regulation, local regulation, and auditing
- Maintain accurate Associate scheduling/placement while acting as Manager on Duty,
- Provide proactive insight to schedule and impact a healthy payroll and staffing labor model
- Support the integrity and functionality of the time clocks and timekeeping system
- Champion a "Guest comes first" attitude through the power of fun, in an environment where everyone feels they belong
- Develop Associates to use resourcefulness with product knowledge and category components, keeping displays/spaces occupied and shoppable
- May work in tandem with Visual support to provide accurate roll out of floor changes, ensuring all products are available
- Motivate the team to place a high priority on educating Associates on entertaining and selling
- Hold team accountable to partner with the front of house team for product replenishment requests
- Store expert of the M&M’S brand, store products and experiences
- May support the brand by leading our classic characters in costume
- Internally, advocating for equity, inclusion, and diversity, creating a unique team and role modelling allyship
- Externally, relating the brand purpose to guests, stakeholders, and external partners, helping to enhance brand loyalty
- Analyse daily and weekly sales results to business objectives to maximise profitability & identify potential opportunities for growth
- Execute strategies and plans to achieve operational growth through business analysis, action planning, effective communication, and consistent accountability
- Upholding and coaching on policies and procedures, plus local regulation adherence, including attendance and timekeeping, food handling guidelines, Quality, loss prevention, and safety/emergency procedures
- Support continual growth of the business via effective talent, retention, and recruitment management
- Utilize sales data and consumer feedback to recommend changes
- Oversight on ensuring effective communication and responses on all consumer care relations
- Aid in strengthening connections and consensus within the store team
- May collaborate over Associate case management with relevant P&O stakeholders to ensure all people practices, policies and procedures are fair and consistent
- Aware of local retail business trends, insights, opportunities and community outreach
- Work with over 130,000 diverse and talented Associates, all guided by The Five Principles.
- Join a purpose driven company, where we are striving to build the world we want tomorrow, today.
- Best-in-class learning and development support from day one, including access to our in-house Mars University.
- An industry competitive salary and benefits package, including company bonus.
USD 64,611.00 - USD 96,916.00
Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Job Summary
Full Time
$75k-116k (estimate)
05/23/2024
06/04/2024
mars.com
TALLAHASSEE, FL
>50,000
1952
$10B - $50B
Related Companies
About Mars
For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, ...we produce some of the worlds best-loved brands including DOVE, EXTRA, M&Ms, MILKY WAY, SNICKERS, TWIX, ORBIT, PEDIGREE, ROYAL CANIN, SKITTLES, WHISKAS, COCOAVIA, and 5; and take care of half of the worlds pets through our pet health services AniCura, Banfield Pet Hospitals, BluePearl, Linnaeus, Pet Partners, and VCA. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles Quality, Responsibility, Mutuality, Efficiency and Freedom inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive. For more information, please visit www.mars.com. Follow us: facebook.com/mars, twitter.com/marsglobal, https://www.instagram.com/marsglobal/, youtube.com/mars, Mars, Incorporated is not responsible for any content or activity made available via third party sites or services. Page subject to: mars.com/legal mars.com/privacy
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