15 Front Desk Supervisor Jobs in Quincy, MA
Marriott Boston Quincy is Hiring a Front Desk Supervisor Near Quincy, MA
We are adding to our front office leadership team! Do you love exceeding guest expectations and training others to do the same? If so, we would love to talk with you.
We offer excellent benefits including medical/dental/vision, company-paid life insurance, short/long-term disability insurance, matching 401k, free meals, hotel discounts, and more!
What you will be doing: Supervise the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal guest satisfaction. Respond to guests’ special requests, needs, problems, issues, and concerns. Promote teamwork among front office staff and between the front office and other hotel departments. Model excellent guest service. Create an atmosphere of fun!
Desired Qualifications:
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
- Ability to access and accurately input information using a moderately complex computer system.
- Ability to observe and detect signs of emergency situations.
- Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated.
- Ability to establish and maintain effective working relationships with associates, customers and patrons.
Hotels are 24/7 operations. We schedule based on business demands. Nights and weekends will be a normal part of your schedule.
Experience
Required- 2 year(s): Previous hotel front desk experience required.
- 1 year(s): Previous Marriott experience, including PMS and GXP preferred.
- 1 year(s): Supervisory experience preferred.
Behaviors
Preferred- Team Player: Works well as a member of a group
- Functional Expert: Considered a thought leader on a subject
- Enthusiastic: Shows intense and eager enjoyment and interest
Motivations
Preferred- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Peer Recognition: Inspired to perform well by the praise of coworkers
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Job Summary
Full Time
$36k-49k (estimate)
03/28/2023
06/12/2024
The job skills required for Front Desk Supervisor include Front Office, Leadership, Teamwork, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
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The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.
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They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.
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Provides technical support to front desk and housekeeping staff when needed.
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Prepare monthly reports and budget for front office department.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
02/10/2022: Clarksville, TN
Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
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Provides effective sales effort at Front Desk to maximize room revenue.
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Maintains safe working conditions within department and Hotel.
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Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.
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Step 3: View the best colleges and universities for Front Desk Supervisor.
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