Description

JOB SUMMARY:

An individual employed to assist in the activities of the administrator, staff, volunteers, patients and families of Hospice. This involves the performance of a variety of clerical and volunteer coordination duties as assigned.

ESSENTIAL JOB FUNCTIONS:

• Maintains and actively promotes effective communication with all individuals.
• Maintains a positive image of the entity in the community keeping in alignment with our mission, vision, and values.
• Responsible for on-call services, as assigned.
• Maintains records associated with Hospice service benefits: medical equipment and supplies, pharmaceuticals, levels of service, and coordinates with the appropriate vendor or billing personnel when needed.
• Assists with the referral/ admission/ discharge process flows as it relates to medical records and hospice care and services.
• Work cooperatively and professionally with Hospice Director, Patient Care Coordinators and hospice staff in identifying and recruiting for Volunteer needs.
• Maintains volunteer records including but not limited to; patient visits, recruitment, onboarding, recognition and retention efforts, volunteer hours, etc.
• Works collaboratively with care teams regarding volunteer assignments.
• Maintain and support office operations including office supplies and forms, admission packets, forms, and computer/ technology support.
• Performs other similar duties, as needed.

Requirements

QUALIFICATIONS:

• Commitment to quality outcomes and services for all individuals.
• Ability to relate well to all individuals.
• Ability to maintain and protect the confidentiality of information.
• Ability to exercise independent judgment and make sound decisions.
• Ability to adapt to change.

EXPERIENCE AND TRAINING:

• High School diploma or equivalent required.
• Education in office administration preferred.
• One year of experience in a related field.
• 2-3 years of experience with volunteer services preferred.
• Excellent working knowledge of Microsoft suite of platforms.

Starting pay: $18.28