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Entry Level Customer Service Representative
Marketing Max Retail Philadelphia, PA
$38k-48k (estimate)
Full Time 0 Months Ago
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Marketing Max Retail is Hiring an Entry Level Customer Service Representative Near Philadelphia, PA

Job Description:


About us:

We apply our innovation and strategic thinking to align our clients’ corporate and business strategies - all with ease.

A Customer Service Representative, is responsible for engaging with customers on behalf of their company. Their duties include answering phone calls or emails from customers to answer questions, participating in meetings with the customer service team to discover new communication tactics and maintaining expert knowledge about company products or services to best help customers.

Responsibilities:

  • Listening to customers’ concerns and handling complaints and returns
  • Giving detailed explanations of services or products
  • Working with a sales team to create better methods to address customer complaints
  • Reviewing customer accounts and transactions while resolving issues
  • Receiving orders, calculating charges and processing payments
  • Monitoring customer satisfaction levels

Schedule:

Monday to Friday

Salary:

$900 - $1200 per week
Required Experience:

  • High school diploma, general education degree or equivalent.

  • Ability to stay calm when customers are stressed or upset.

  • Comfortable using computers.

  • Experience working with customer support.

From: Rox
Benefits:
  • Disability Insurance
  • Employee Assistance Program
  • Flexible Schedule

Job Summary

JOB TYPE

Full Time

SALARY

$38k-48k (estimate)

POST DATE

05/07/2023

EXPIRATION DATE

05/08/2024

Show more

Marketing Max Retail
Full Time
$69k-87k (estimate)
0 Months Ago
Marketing Max Retail
Full Time
$69k-87k (estimate)
0 Months Ago
Marketing Max Retail
Full Time
$44k-55k (estimate)
0 Months Ago

The job skills required for Entry Level Customer Service Representative include Customer Service, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be an Entry Level Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Entry Level Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Entry Level Customer Service Representative positions, which can be used as a reference in future career path planning. As an Entry Level Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Entry Level Customer Service Representative. You can explore the career advancement for an Entry Level Customer Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming an Entry Level Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Entry Level Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Entry Level Customer Service Representative job description and responsibilities

They provide proactive customer service.

03/15/2022: Boca Raton, FL

Follow established protocol for submitting orders to order entry and provisioning.

04/13/2022: Fort Lauderdale, FL

Delivering extraordinary customer care by responding to questions concerning and providing answers to people.

03/06/2022: New Britain, CT

Track all change requests from customers and manage all change request requirements of the project.

02/25/2022: Charleston, WV

Listen attentively to caller needs to ensure a positive customer experience.

04/03/2022: Cheyenne, WY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Entry Level Customer Service Representative jobs

Excellent communication abilities and data entry skills are essential for candidates.

03/02/2022: Altus, OK

Align with the customer's goals and needs.

03/28/2022: Longview, TX

Candidates can get started on a strong note with a customer service representative resume headline that grabs the reader's attention.

02/06/2022: Reading, PA

Applicants can stand out as an entry-level customer service technician or customer assistant by mastering these entry-level skills and qualities.

03/12/2022: Memphis, TN

Customer service should know that responding to questions with positive language can greatly affect how the customer hears the response.

02/12/2022: Bismarck, ND

Step 3: View the best colleges and universities for Entry Level Customer Service Representative.

Butler University
Carroll College
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Princeton University
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