PRIMARY DUTIES & RESPONSIBILITIES

· Establishes new business and sales objectives by forecasting and developing annual sales forecast and strategies for assigned areas or customers; projecting expected sales volume and profit for existing and new products.

· Researches and develops program support opportunities through the use of customer information industry databases, and industry contacts.

· Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.

· Establishes and adjust selling prices by monitoring costs, competition, and supply and demand in line with Company Pricing policy.

· Builds and promotes strong, long-lasting customer relationships through partnering and understanding their needs, recommending new products and services to senior management to expand upon the relationships.

· Presents sales, revenue, and realistic forecasts using reporting tools.

· Identifies emerging markets and market shifts while being fully aware of new products and competition status.

· Interfaces with current and prospective customers to develop and solidify new business.

· Creates and communicates requests for quotes, to include pricing and discounts, ensuring costing updates are provided routinely throughout job order progression.

· Manages job order status for key customer accounts and provides timely reports to ensure delivery management is accurately maintained.

· Works with various US and International OEM, agencies to identify and develop opportunities for new business growth.

· Oversees compliance with applicable contractual agreements and internal controls.

· Investigates causes for lost sales and customer accounts, developing strategies to secure additional work to ensure sales objectives are maintained.

· Monitors customer satisfaction through Company tools to ensure strong service levels are maintained.

· Helps to resolves customer complaints regarding sales and service to a satisfactory resolution.

· Assists with the Development of sales presentations and proposals.

· Liaisons with other company functions to ensure achievement of sales objectives.

· Maintains themselves in a professional manner at all times.

· Ensures safety policies are followed at all times.

Job Type: Full-time

Pay: $56,833.90 - $68,445.13 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Account Manager - US Sales: 5 years (Preferred)
• Relevant industries (HVAC, Printing, Machining): 3 years (Preferred)

Work Location: In person