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Marc Fisher Footwear
Greenwich, CT | Full Time
$69k-87k (estimate)
2 Weeks Ago
TEKsystems
Greenwich, CT | Full Time
$57k-71k (estimate)
2 Weeks Ago
Support specialist
$69k-87k (estimate)
Full Time | Wholesale 2 Weeks Ago
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Marc Fisher Footwear is Hiring a Support specialist Near Greenwich, CT

The Product Data & Digital Asset Support Specialist role is responsible for ensuring the accuracy, completeness, and integrity of product data and digital assets across various systems and platforms.

The incumbent will play a critical role in maintaining product information, managing digital assets, and supporting the needs of the sales team.

This position requires strong attention to detail, exceptional organizational skills, and the ability to collaborate effectively with cross-functional teams.

Responsibilities

  • Enter and update style data in wholesale, retail, and web systems, ensuring accuracy and consistency across platforms.
  • Enter and maintain styles and prepacks in Blue Cherry ERP systems, following established protocols and procedures.
  • Track and verify the quality of data from all sources, conducting regular audits to identify and correct discrepancies.
  • Resolve problems regarding the accuracy and integrity of product data, collaborating with relevant stakeholders to address issues promptly.
  • Monitor and report missing photography, proactively identifying gaps in digital assets and coordinating with the appropriate teams to obtain or create missing assets.
  • Process and distribute advertising photography to retail customers, adhering to timelines and specifications provided by the marketing and sales teams.
  • Perform Salsify channel configuration and maintenance, ensuring that product information is accurately represented across all channels and platforms.
  • Manage and process ad hoc requests from the sales team, providing timely support and assistance as needed.
  • Undertake any other duties as assigned by the manager or departmental leadership, contributing to the overall success of the organization.

Requirements

  • 2 years of experience in a similar role, preferably within the retail or wholesale footwear industry.
  • Proficiency in ERP systems, preferably Blue Cherry, and experience with product information management (PIM) platforms such as Salsify.
  • Strong understanding of product data management principles and best practices.
  • Excellent attention to detail and accuracy, with the ability to identify and resolve data discrepancies effectively.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve issues independently.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
  • Ability to work effectively in a fast-paced environment and manage multiple priorities simultaneously.

Company Overview :

Established in 2005, Marc Fisher Footwear company is a leading full-service, product-driven fashion footwear company with knowledge and expertise in design, sales, sourcing, distribution and marketing all with dedicated and strategic direction for each brand within the portfolio, which includes GUESS, G by Guess, Nine West, Tommy Hilfiger, Earth, Calvin Klein, Hunter Boots, Rockport, Bandolino, indigo rd.

Unisa, and Easy Spirit along with the namesake brands Marc Fisher and Marc Fisher LTD.

Our diverse portfolio of globally recognized brands available domestically and internationally via wholesale and retail channels consistently meets the widest range of consumers’ fashion footwear needs, from classic to contemporary, sport to dress, men’s to women’s.

Headquartered in Greenwich, Connecticut, with showrooms in New York City, Marc Fisher Footwear is sold worldwide through department stores, specialty stores and e-commerce channels.

Marc Fisher Footwear is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.

EEO Employer / Vet / Disabled.

Last updated : 2024-05-08

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$69k-87k (estimate)

POST DATE

04/28/2024

EXPIRATION DATE

05/11/2024

WEBSITE

marcfisherfootwearcorp.com

HEADQUARTERS

BELLE HAVEN, CT

SIZE

100 - 200

FOUNDED

2005

CEO

MARC FISHER

REVENUE

$10M - $50M

INDUSTRY

Wholesale

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The job skills required for Support specialist include Problem Solving, Leadership, Attention to Detail, Organizational Skills, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Support specialist positions, which can be used as a reference in future career path planning. As a Support specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support specialist. You can explore the career advancement for a Support specialist below and select your interested title to get hiring information.

TEKsystems
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If you are interested in becoming a Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Specialist for your reference.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Experience as a Customer Support Specialist or similar CS role.

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