You haven't searched anything yet.
Marathon TS is currently hiring for a TS / SCI Audio Visual Support Technician. As an Audio Visual Support Technician (Conference Center) you will help ensure today is safe and tomorrow is smarter.
Our work depends on TS / SCI cleared Audio Visual Support Technician (Conference Center) joining our team to Support our intelligence customer in Springfield VA.
This role is second shift (PM to PM)
HOW AN AUDIO VISUAL SUPPORT TECHNICIAN (CONFERENCE CENTER) WILL MAKE AN IMPACT
Job Description :
The Conference Center Audio Visual Support Technician provides support to the NGA conference center under the UDS Contract.
This requires an individual who possesses a diverse set of technical skills, is proactive, flexible, and open to cross training.
Primary Responsibilities :
Serve as an NGA Conference Center Liaison for all NGA events involving UDS IT equipment and / or requiring UDS support.
Facilitate meetings and engage regularly with customers to :
coordinate and plan emerging customer requirements for conference center events
address IT related questions or concerns
provide situational awareness to Conference Center stakeholders concerning upcoming maintenance of IT systems or technology refresh efforts associated with systems installed in the Conference Center spaces
Provide live event support
Video Conference Scheduling
Maintain IT and AV equipment related to information displays, digital signage, monitors, laptops, video record devices and other related end user devices
Operate and manage equipment for presentations, sound, lighting and audio / video conferencing
Creating & managing user accounts
Develop Standard Operating Procedures (SOPs) for utilization of Conference Center equipment
Escalate IT issues to Tier when needed
Provide workstation (thick and thin client), VoIP Device, and voice and video conference support, which may include :
Manage hardware in all stages including unpacking and setup of end user devices
Resolve IT incidents from cradle to grave, working closely with engineering teams and other ISP Contractor Stakeholders when IT issues require Tier escalation or have dependencies external to the UDS contract
Install application software on end user device workstations via scripted install packages
Inventory management of UDS deployed software and end user devices
Provide user education and training in basic hardware and software functions
Create and maintain documentation and SOPs to train new employees
Utilization of a ServiceNow based ticketing database to track, update and close break / fix incident tickets and in fulfilling new requests via RITMs and Demands
Identify and execute process improvements and other enhancements that improve operational efficiency.
Basic Qualifications :
Workstations (thin and thick clients)
Monitors
KVMs
Print, Fax and Scan Support Services
Audio Visual Services
Voice and VTC Support Services
Desktop Image Management
Virtual Desktop Infrastructure (VDI) Support Services
Home Directory and Profile Support Services
E-mail Support Services
Software Support Services
Domain Name Services (DNS)
Dynamic Host Configuration Protocol (DHCP)
Patch Management (Windows)
Education & Experience :
Requires Bachelor's Degree or an equivalent combination of years of experience and education and years of prior relevant experience.
Location : On Customer Site
US Citizenship Required
Last updated : 2024-04-27
Full Time
IT Outsourcing & Consulting
$51k-68k (estimate)
04/29/2024
05/09/2024
marathonts.com
ROYERSFORD, PA
100 - 200
2009
Private
PAMELA SIEK
$10M - $50M
IT Outsourcing & Consulting
Marathon TS is a provider of IT staffing, threat monitoring and security analysis services for businesses.
The job skills required for Audio visual technician include Presentation, Troubleshooting, Attention to Detail, Digital Signage, Time Management, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be an Audio visual technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Audio visual technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Audio visual technician positions, which can be used as a reference in future career path planning. As an Audio visual technician, it can be promoted into senior positions as an Audio Visual Technician IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Audio visual technician. You can explore the career advancement for an Audio visual technician below and select your interested title to get hiring information.