WHO WE ARE
Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram.
Trusted by over 1 million brands in 170 countries, we're an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners.
With 150 teammates across international offices in Austin, Barcelona, Yerevan, So Paulo, and Amsterdam - Manychat helps businesses across the globe improve their ROI and grow faster.
WHAT WE'RE LOOKING FOR
We're seeking a versatile Content Production Specialist to spearhead our content production and ensure our storytelling captivates and engages our diverse audience. As a pivotal member of the creative team, you will collaborate closely with the Head of Creative Content to manage and enhance content initiatives across all platforms. Your mission will be to maintain the highest standards of quality and brand alignment, driving engagement through compelling content creation.
WHAT YOU'LL DO

• Lead the development and execution of innovative content projects from inception through to publication.
• Manage content calendars, coordinate with various stakeholders, and ensure all content is delivered on time and resonates on a personal level with our audience.
• Uphold exceptional standards of grammar and style. Edit and proofread with an eye for detail, improving the quality of content across blogs, social media, and all marketing materials.
• Monitor and analyze engagement metrics to ensure content is performing well and is appreciated by our audience.
• Develop and manage a thematic content series that aligns with Manychat's value propositions.
• Initiate and lead user-generated content projects that bolster community interaction and increase brand loyalty.

WHAT YOU'LL BRING

• Proven experience in content production, with a portfolio demonstrating success across various formats such as blogs, social media, and marketing materials.
• Exceptional writing, editing, and proofreading skills, with a flair for adapting style and tone to different formats.
• Strong project management abilities, capable of leading multiple content projects simultaneously and efficiently.
• Excellent understanding of brand alignment and ability to maintain consistency across all forms of content.
• Experience in managing stakeholder relationships and content calendars.
• Strong analytical skills to track and leverage engagement data for content optimization.
• Experience in community engagement and user-generated content initiatives.
• Background in creating event content and managing cross-channel content series.
• Team player with a flexible approach to work and willingness to adapt to different roles as needed.

WHAT WE OFFER
We care about your growth, well-being, and comfort

• Annual professional development reimbursement.
• Generous time-off policy to balance your work and life.
• Competitive medical, dental, and vision coverage for you and your dependents (via PLANS).
• Hybrid work format to choose between home and office.

Manychat is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you're set up for success.