Division/Unit: Operations / Facilities Management

Position Title: Supervisor of Custodial Services

Civil Service Title: Community Associate

Salary Range: $46,843 - $46,843

Job Description:The New York County District Attorney's Office (DANY) has an opening for a Supervisor of Custodial Services in its Facilities Management Unit. The Unit takes pride in providing excellent customer service to all DANY employees. The Unit is responsible for ensuring all office spaces, restrooms, floors, and grounds are cleaned and maintained to the highest of customer standards. In this supervisory position, the Supervisor of Custodial Services under the supervision of the Deputy Director of Facilities Management, will directly supervise a team of DANY custodial staff, attend to custodial related emergencies, spearhead facility management in the absence of the Deputy Director, and assist the Deputy Director of Facilities Management in researching, developing, implementing, and executing customer centric facilities management processes, methodologies, guidelines, and policies. Responsibilities include but are not limited to:

• Supervise general custodial duties and responsibilities of ordinary difficulty and responsibility for a small to medium sized group of employees related to the cleaning and maintenance of DANY facilities, their furnishings, and their immediate grounds. This involves such tasks as: sweeping and mopping floors, cleaning bathrooms, corridors, lobbies and other assigned floors; scrubbing and washing basins and other bathroom facilities in addition to replenishing bathroom supplies; washing walls by hand or by electric machine; scrubbing floors with electric machines and hand scrub stairs and stair landings; emptying waste baskets and disposing of refuse in accordance with NYC recycling regulations; vacuuming rugs and carpets; dusting, removing and cleaning venetian blinds and polishing furniture; sweeping and washing sidewalks and when necessary removing snow from sidewalks; replacing bulbs and fuses; and occasionally, operate an elevator, and move furniture.
• Inspect daily the custodial work performed to ensure maximum efficiency, economy, and quality of work.
• Develop and implement structures and processes to ensure the maximum efficiency, economy, and quality of custodial work.
• Ensure all appropriate health and safety procedures are observed in the performance of tasks. This includes general knowledge of COVID-19 disinfecting procedures.
• Train custodial staff in work methods and use of equipment, tools, supplies, and materials
• Develop and implement control and scheduling of all phases of cleaning and maintenance to ensure efficient building operation.
• Assist with maintenance, inventory, and distribution of custodial and maintenance supplies and equipment.
• Investigate and address complaints about custodial personnel.
• Monitor and evaluate employee performance in keeping with DANY guidelines.
• Perform the duties of subordinates as needed.
• May perform the duties of the Deputy Director of Facilities Management in his/her temporary absence.

In addition to the Minimum Qualification Requirements, candidates must possess the following:

• Two (2) years of supervisory experience necessary.

Preferred Skills/Requirements:

• Excellent organization, interpersonal, and communication skills required.
• Knowledge of cleaning equipment and techniques required.
• Ability to take direction and offer clear, effective work directions to staff.
• Ability to interact with all levels of staff and vendors.
• Strong knowledge of Microsoft Word is required, and knowledge of Excel is a plus.
• Ability to work a flexible schedule, including weekends and holidays.
• Ability to work rotating schedules and weekends.
• Overtime may be required.

How To Apply:

• Apply with a Cover Letter & Resume.

Additional Information:

• Current office employees: To be eligible for a transfer or promotion, staff must have already served at least 1 year in their current position and be in good standing. In addition, must meet the minimum qualifications of the position.
• Looking for candidates that could commit to one (1) year to the hiring Unit.
• Authorization to work in the United States is required for this position.

Minimum Qualification Requirements:

1. High school graduation or equivalent and two years of experience in community work or community centered activities in an area related to duties described above; or 
2. Education and/or experience, which is equivalent to “1” above. 

Public Svc Loan Forgiveness:

• As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Hours/Shift:

• Ability to work a flexible schedule including weekends and holidays.
• Ability to work rotating schedules and weekends.

Residency Requirement:

• City Residency is not required for this position.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.