Social Services Supervisor, Connect to Care, PFNYC

501 7th Ave, New York, NY 10018, USA

Req #2449

Thursday, April 11, 2024

ABOUT US: - We believe that everyone deserves a home!

Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.

But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.

Reporting to the Assistant Program Director, the Team Leader , Overnight will directly supervise a team of 6 Case Managers. The program staff will respond to all homeless conditions and facilitate rapid connections of each homeless individual encountered to an array of services that can help them overcome their housing instability and address healthcare and other needs.

This position has a 35-hour work wee k and is an overnight position.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Manage 6 overnight, full-time C ase M anagers including scheduling, supervision of client cases, providing guidance and clinical direction, and ensuring timely and effective response to homeless conditions

Serve as a liaison with community partners and in close collaboration follow up on homeless conditions

Create strong working relationships with clients and Breaking Ground coworkers, specifically colleagues in the Street to Home and Safe Haven programs

Develop strong collaborative relationships with external partners and service providers , NYPD, EMS, and other stakeholders

Attend meetings onsite with community partners and at Breaking Ground

Ensure appropriate, accurate, and timely documentation of outreach activities and ensure regular report submissions

Performs other related duties as assigned

MINIMUM QUALIFICATIONS:

Masters degree in related field preferred ( e.g. Social Work, Public Health )

Experience with the street homeless population strongly preferred. Understanding of harm reduction required. Housing-based case management experience strongly preferred. Some supervisory experience preferred

Ability to positively engage with clients who have significant mental health issues, current substance use, and often medical illness and cognitive impairment

Superb collaborative skills; Ability to work successfully with a wide range of internal and external stakeholders

Ability to communicate (verbally and written) with diverse populations and stakeholders

Excellent computer skills, including proficiency in Microsoft Word and Excel. Familiarity with Access-based databases and the ability to learn new programs are preferred

Bilingual Spanish/English is preferred

Required: Valid drivers license with a driving record that is in good standing. Maintaining a good driving record (as defined by the organization) is a condition of employment

EOE/M/F/Vet/Disabled

Other details

Pay Type Hourly

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501 7th Ave, New York, NY 10018, USA