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Working with us means…
We are dedicated to delighting our guests and to delighting our colleagues. We are committed to becoming the best and we emphasize working together to achieve this goal. We support acting with responsibility.
Working with us means working harmoniously, respectfully, passionately, and towards personal growth. Working with us means that you will be personally valued. From the initial interview through the comprehensive orientation to the numerous Learning and Development programs, we are committed to providing a Mandarin Oriental ‘Colleague Journey’ that exceeds colleague expectations.
Equal Employer Opportunity Statement
Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.
Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group’s colleagues to perform their job duties may result in discipline up to and including discharge.
The Group
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. The Group regularly receives international recognition and awards for quality management and legendary service hospitality.
Our Hotel
With 326 guest rooms and 31 suites, Mandarin Oriental, Miami is in Brickell Key and is a prime location for both business and leisure guests. It is an urban resort with Miami’s only private beach.
Overview of Position
The Assistant Front Office Manager is responsible for the effective and efficient operation of Front Office which includes Reception, Concierge and PBX departments. The incumbent is responsible for planning, organizing, and motivating the Guest Service Agents to excel in delivering Legendary Quality Experience and brand quality service to all guests.
The Assistant Front Office Manager reports directly to the Front Office Manager and is responsible for supervising the Guest Service Agents.
Requirements
Advertised: 26 Mar 2024 Eastern Daylight Time
Applications close:
Full Time
Business Services
$35k-50k (estimate)
03/03/2023
04/03/2024
mandarinoriental.co.jp
QUARRY BAY
100 - 200
1974
KIEREN JOHN BARRY
$10M - $50M
Business Services
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Prioritize and delegate daily work responsibilities to front desk staff.
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Train and guide front desk staffs to provide quality customer services.
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Assistant Front Office Managers monitor front desk operations and supervise front office employees.
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The Assistant Front Office Manager oversee various tasks to ensure the smooth operations of a hotel or physicians front desk area.
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Assistant Store Managers complete management and organizational tasks that support the efficiency of a store operation and promote a great shopping experience for store patrons.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Assistant Front Office Manager jobs
Aspiring applicants should know that it will be part of their task to explain all hotel policies and pricing to front office staff once hired as a Assistant Front Office Manager.
04/08/2022: Nashville, TN
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01/19/2022: San Bernardino, CA
Gain relevant office management experience.
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