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Customer Service Agent (SPANISH)
MAJORITY Miami, FL
$35k-44k (estimate)
Full Time | Business Services 0 Months Ago
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MAJORITY is Hiring a Customer Service Agent (SPANISH) Near Miami, FL

MAJORITY es una app de servicios financieros digitales que incluye una cuenta asegurada por la FDIC, una tarjeta Visa®, envío de dinero internacional, llamadas internacionales y muchos otros servicios enfocados en migrantes. Estamos creados para migrantes, por migrantes. Creemos que todos merecemos la misma oportunidad de tener éxito sin importar nuestro país de origen. Nuestra misión es proporcionar a los migrantes las herramientas necesarias para prosperar en su nuevo país.
Somos un grupo diverso de personas de más de 40 países diferentes, y estamos buscando a personas motivadas a crear productos significativos que acorten las distancias culturales y geográficas.Estamos buscando un Agente de Servicio al Cliente que hable español
  • ¿Te apasiona cambiar al mundo?
  • ¿Buscas esa combinación única: el espíritu y la emoción de una startup con un negocio ya existente y en constante crecimiento?
  • ¿Te encanta ayudar a los demás y resolver los desafíos de los clientes?
Responsabilidades:
Como miembro de nuestro equipo de Servicio al Cliente, ayudarás a nuestros clientes que hablan español por teléfono y chat desde nuestra oficina en Doral. Debes tener fluidez, tanto escrita como hablada, en español. Ten en cuenta que debes residir en Estados Unidos.
Requisitos:
  • Fluidez en español
  • Conocimiento de ingles son una ventaja, pero no es necesario.
  • Experiencia previa en servicio al cliente es una ventaja, pero no necesaria.
  • Sería un gran plus si tienes experiencia en la industria de servicios financieros.
  • Excelentes habilidades de comunicación y un enfoque extremadamente orientado al servicio.
  • Capacidad para combinar el enfoque en la calidad con la eficiencia.
Buscamos a una persona:
  • Una persona trabajadora y adaptable, capaz de trabajar en un entorno dinámico y con plazos ajustados.
  • Una persona que se preocupa por los detalles y está comprometida con la excelencia.
  • Una persona que es rápida para aprender y está comprometida con el crecimiento personal y profesional.
  • Una persona que es creativa e ingeniosa para resolver problemas, y que disfruta de los desafíos.
Para este puesto, ofrecemos un salario inicial de $15 por hora comisión y horas extras. También ofrecemos varios beneficios, que incluyen vacaciones remuneradas, días festivos flexibles, cobertura completa de salud dental visión, 401k con una contribución de 4% y muchos más beneficios.Somos MAJORITY. Somos internacionales, ambiciosos, amables e inclusivos. Creemos en la igualdad de oportunidades y valoramos la diversidad. No discriminamos por motivos de raza, religión, color, origen nacional, género, orientación sexual, edad, estado civil, condición de veterano o discapacidad.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$35k-44k (estimate)

POST DATE

05/19/2023

EXPIRATION DATE

07/09/2024

WEBSITE

majoritygroup.com

HEADQUARTERS

WASHINGTON, DC

SIZE

25 - 50

FOUNDED

2018

TYPE

Private

CEO

JAKE WARD

REVENUE

<$5M

INDUSTRY

Business Services

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The following is the career advancement route for Customer Service Agent (SPANISH) positions, which can be used as a reference in future career path planning. As a Customer Service Agent (SPANISH), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Agent (SPANISH). You can explore the career advancement for a Customer Service Agent (SPANISH) below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Agent job description and responsibilities

A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.

02/02/2022: Lancaster, PA

Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.

01/18/2022: Florence, SC

The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.

12/23/2021: Madison, WI

Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.

12/18/2021: Alexandria, LA

Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.

01/19/2022: Gary, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Agent jobs

Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.

01/11/2022: Evansville, IN

With customer service, customer support and customer experience, required.

01/09/2022: Youngstown, OH

When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.

01/17/2022: Providence, RI

Agents must be trained and mentored to develop a positive approach towards handling customer queries.

01/25/2022: Newark, NJ

A customer service representative must be a good listener.

02/18/2022: Santa Cruz, CA

Step 3: View the best colleges and universities for Customer Service Agent.

Butler University
Carroll College
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Providence College