Job Overview: We are seeking a detail-oriented and customer-focused individual to join our team as a Night Auditor. As a Night Auditor, you will be responsible for ensuring the smooth operation of our hotel during the overnight hours. This is a crucial role that requires strong organizational skills and the ability to handle various tasks simultaneously. Responsibilities: - Perform nightly audits to ensure accuracy of financial transactions - Verify and balance guest accounts and charges - Prepare daily reports summarizing hotel activities and revenue - Handle guest check-ins and check-outs during the overnight shift - Assist guests with inquiries, requests, and concerns in a professional and friendly manner - Maintain knowledge of hotel services, amenities, and local attractions to provide recommendations to guests - Operate phone systems and handle calls with proper phone etiquette - Collaborate with other hotel departments to ensure guest satisfaction - Handle any guest complaints or issues promptly and effectively - Ensure adherence to hotel policies and procedures Requirements: - Previous experience in hospitality management or a related field is preferred - Strong attention to detail and accuracy in financial transactions - Knowledge of night audit procedures is a plus - Excellent communication skills, both verbal and written - Bilingual/multilingual abilities are highly desirable - Proficiency in using computer systems for data entry and report generation - Ability to work independently with minimal supervision - Strong problem-solving skills and ability to handle difficult situations calmly - Flexibility to work overnight shifts, including weekends and holidays Join our team as a Night Auditor and contribute to providing exceptional guest experiences at our hotel. Apply now!

Job Type: Full-time

Pay: $12.80 - $14.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Monday to Friday
• Night shift
• Weekends as needed

Work setting:

• In-person

Ability to Relocate:

• Casper, WY 82609: Relocate before starting work (Required)

Work Location: In person