The Manager of Clinical Services will work with the Director of Clinical Services and Quality Assurance and the clinical team to implement and support clinical applications and operations in the MVH homes. This position will work collaboratively with providers, clinical staff, support staff and other department members. The Manager of Clinical Services will assess operations and needs, train, optimize, problem solve and support clinical information technology.

Primary responsibilities include:

• Observes, understands and analyzes clinical workflow and configures information systems to support workflow
• Customizes clinical templates to fit MVH’s workflow, clinician needs and regulatory requirements
• Works with Director of Clinical Services & Quality Assurance to identify strategies to attain organizational priorities
• Works with end users to maximize utilization of automated information systems to achieve organizational objectives
• Conducts audits of user access and assists with clinical audits, as required and assigned
• Creates training & technical documentation for clinical software systems and collaborates with other training resources
• Monitors and audits system configuration and clinical documentation to identify end user training needs and system improvements
• Acts as project coordinator to lead & direct implementation of software and clinical systems
• Manages data validation, monitoring and maintenance activities of clinical software and interfaces
• Oversees clinical software system updates, including testing of new or upgraded clinical packages
• Serves as a support and backup to the Director of Clinical Services and Quality Improvement, as needed

Benefits:

MVH offers competitive wages and a customizable benefits package. Options include employer-contributed medical, dental and vision, company-paid life, short-term and long-term disability, supplemental insurance options including life and accident, dependent and medical flexible spending accounts, participation in the Maine Public Employee’s Retirement System, 403(b) plan with employer match, generous earned benefit time, continuing education opportunities and tuition loan assistance, robust wellness incentive program, and several employee discounts and programs available through payroll deduction.

Who we are:

Maine Veterans’ Homes is an independent nonprofit organization dedicated to serving Maine’s Veterans and families. We take great pride in our mission to "care for those who served". All six of our homes have been recognized by the American Health Care Association with awards for Achievement in Quality, placing them in the top five percent of nursing homes across the nation.

Maine Veterans’ Homes provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Required Experience:

• Current unencumbered RN license to practice in the State of Maine
• Five or more years of experience in healthcare clinical workflow and related clinical practices
• Experience with electronic medical records systems
• Demonstrated technical problem solving ability