We are looking for an experienced full time General Manager to fill a position at one of our Hotel Properties.

The GM will work closely with their management team to direct daily operations, ensuring compliance with our company standards and the achievement of targets and goals. The right person for this role will inspire and train their team to provide exceptional guest experiences and will hold them accountable to the highest standards.

RESPONSIBILITIES: GENERAL

Ø Manage the creation of weekly schedules; direct involvement with scheduling, and POS system management.

Ø Oversee daily operations; plan shifts, maintain appropriate staffing levels and proactively address/solve issues to ensure excellent guest experience.

Ø Adhere to company standards and service levels to increase sales and minimize costs, supply, utility and labor costs.

Ø Establish and maintain positive relationships with customers, staff, vendors and distributors.

Ø Direct the inventory/ordering process to ensure appropriate levels of product.

Ø Monitor, correct and report health and/or safety issues to ensure a safe environment for Customers and staff.

Ø Foster positive relationships with customers; handle complaints, requests and inquiries, as needed and follow up to ensure satisfaction.

Ø Act as a brand ambassador for the Brand; ensure values are upheld to both external and internal audiences.

Ø Control profit & loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions.

Ø Oversee Facility Management, including equipment maintenance.

RESPONSIBILITIES: MANAGING STAFF

Ø Facilitate Human Resources responsibilities including hiring, training, termination, coaching, reviews, scheduling, etc.

Ø Promote a positive, productive, and healthy work environment for all.

Ø Lead and provide focused management/support to all staff daily; communicate targets, goals and hold staff accountable to the highest levels of performance.

Ø Manage new hire and on-going training to ensure the team has strong position skill abilities, product knowledge and provides professional customer service.

Ø Hold teams accountable to established policies, standards and procedures; develop and implement new procedures, as needed.

Ø Ensure staff adheres to dress and appearance standards and follow guidelines of health and hygiene practices.

Ø Support teams at peak times and undertake any operational duty which might be reasonably required. Must be available nights and weekends.

What We Offer after 90 days of employment:

Ø Paid Time Off.

Ø Health Benefits.

Ø Opportunities and Growth.

Benefits:

• Employee discount.
• Health insurance.
• Paid time off.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Vision insurance

Experience level:

• 2 years

Restaurant type:

• Fine dining restaurant

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend

Ability to Relocate:

• Virginia Beach, VA: Relocate before starting work (Required)

Work Location: In person