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Customer care manager
$93k-120k (estimate)
Full Time | Transportation 1 Month Ago
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Magical Destinations Travel is Hiring a Customer care manager Near Chicago, IL

Growing your career as a Full or Part- Time Remote Customer Care Manager is an incredible opportunity to develop valuable skills.

If you are strong in leadership, and persuasion and have the right determination for the opportunity, then schedule a meeting today to become a Remote Customer Care Manager.

The right candidate will serve as a member of the Team, including monthly calls and meetings (virtual), and serve as an example of the company’s mission.

We are currently seeking full-time, passionate people to help us guide customers to achieve their travel package goals. A successful candidate will understand the needs of our customers and work closely with them to create personalized itineraries.

Rational humble, and intuitive people, with virtual experience and client understanding, will thrive in this role. Responsibilities : Exemplify our Core Values and Mission Statement to live out our culture.

Foster teamwork by collaborating with and helping teammates with a positive and professional attitude. Surprising & delighting each client.

Innovation on how we can be doing this more often and more consistently. No one falls through the cracks! Responding to client requests and questions as directed Applying for payments & sending out payment reminders Managing flight changes & seat assignments Concierge-related details for clients, such as spa, touring, dinner reservations Corresponding with clients on preferences, assisting with arranging surprises & welcome notes;

and notifying hotels of client preferences no later than 1 week before departure Preparing client documents & travel tips, either electronically or hard copies advising of what should be printed, etc.

Attributes of flexibility, creativity, self-discipline, strong organizational skills, and action-oriented are essential for this role, as the position offers a significant amount of responsibility with accountability for results.

Strong verbal and written communication skills. Team player who is willing and able to roll up your sleeves to complete a project.

High degree of autonomy with the capability of working remotely Powered by JazzHR

Last updated : 2024-05-07

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$93k-120k (estimate)

POST DATE

05/09/2024

EXPIRATION DATE

06/21/2024

WEBSITE

magicaldestinations.net

HEADQUARTERS

Phoenix, AZ

SIZE

<25

INDUSTRY

Transportation

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The job skills required for Customer care manager include Leadership, Written Communication, Accountability, Innovation, Customer Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer care manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer care manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer care manager positions, which can be used as a reference in future career path planning. As a Customer care manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer care manager. You can explore the career advancement for a Customer care manager below and select your interested title to get hiring information.

Potbelly Sandwich Works
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If you are interested in becoming a Customer Care Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Care Manager job description and responsibilities

Customer Service Managers listen to the needs and desires of customers and lead a team of Customer Service Representatives.

04/24/2022: Gary, IN

Customer service managers ensure customers are satisfied at all times before, during, and after a visit or transaction.

04/15/2022: Laramie, WY

They keep up with current customer success trends to ensure they are up-to-date with customer expectations.

02/16/2022: Gastonia, NC

Customer care managers look out for their customer’s business and work with them to find solutions to pain points.

02/14/2022: Las Vegas, NV

Maintain accurate records and document all customer service activities and discussions.

02/09/2022: Albany, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Care Manager jobs

Take time to understand what each customer needs and help customers take the shortest route possible.

03/05/2022: Saint Cloud, MN

Practice active listening and figure out a plan to help customers right then and there.

05/08/2022: Hartford, CT

An aspiring Customer Service Manager needs a strong set of management, leadership, and business skills to take their career to the next level.

05/09/2022: Wilmington, DE

Customer service managers must also create an environment where employees feel valuable to the organization.

04/21/2022: Evansville, IN

The customer service manager must be able to work with people with different needs.

03/03/2022: Birmingham, AL

Step 3: View the best colleges and universities for Customer Care Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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