59 Customer Service Associate Jobs in Lakewood, CO
Maersk is Hiring a Customer Service Associate Near Lakewood, CO
The Customer Serivice Associate is responsible for customer contact, and recording important customer information.
We offer
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!
If you are seeking to be a part of a family, this is the place for you!
Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
Key responsibilities
- Talks with customer by phone or in person and receives orders for account.
- Supervise assigned accounts
- Deliver Customer expectation
- Fills out contract forms, determines charges for service requested, communicates changes with accounts and ensures orders and changes are executed.
- Solicits sale of new or additional services.
- Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
- Position is full-time and on-site.
We are looking for
- High school diploma/GED, Bachelor’s degree preferred
- 1 years’ customer service experience in the transportation, manufacturing, warehouse and distribution industries. Retail and fast-food customer service experience non applicable at this time.
- MS Word must be able to create and modify docs
- MS Outlook must be able to manage emails and calendars
- Intermediate proficiency skills in Microsoft Excel that includes inputting & exporting data, sorting, & filtering data, creating and modifying spreadsheets, using auto sum, basic formatting.
- Need to have flexibility to work earlier, stay later and weekends based on customer needs
- Must have availability to work on 1st Shift from 6:00 am to 2:30 pm (M to F).
- Organizational skills, meticulous flow-through skills
- Excellent communication skills, the ability to work under pressure, and to work independently
- Must be assertive and self-starter
- WMS or Warehouse Management Systems
- YMS or Yard Management Systems
- Advanced proficiency skills in Microsoft Excel that includes pivot tables and Macros.
- Medical
- Dental
- Vision
- 401k Company Match
- Employee Assistance Program
- Paid Time Off
- Flexible Work Schedules (when possible)
- And more!
- $19-$21*
- The above stated pay range is the anticipated starting range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
Notice to applicants applying to positions in the United States
You must be authorized to work for any employer in the U.S.
Maersk Warehousing and Distribution USA LLC is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities who are applying for positions in the U.S. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
If you are interested in applying for employment with us in the U.S. and need special assistance or an accommodation to use our website or to apply for a position, or if you need a reasonable accommodation to perform a job, please contact the applicable Human Resources Department by emailing hr.support@performanceteam.net. You may also contact the Human Resources Department by calling 844-447-7878. Determination on requests for reasonable accommodation are made on a case-by-case basis pursuant to an interactive dialogue between the applicant and the Company.
Pay Transparency Notice:
"Transform your expertise into valuable solutions with Damco Freight Forwarding". Damco is at the forefront of offering competitive, honest and reliable freight forwarding solutions. At all times we remain close to the beating heart of our customers no matter how big or small they are. With over 2,000 people in over 40 countries, we operate as a family network and are known for uncomplicating the complicated to provide effective and valuable solutions for our customers.
- USA Lakewood Hourly/Part time Supply Chain/Logistics Operations
Job Summary
Full Time
Transportation
$35k-43k (estimate)
03/11/2023
07/04/2024
maersk.com
FLORHAM PARK, NJ
1,000 - 3,000
2011
SREN SKOU
$1B - $3B
Transportation
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About Maersk
ABOUT US Maersk knows the value of having the right employees for the future - that is why we have established Students@Maersk, the official network for 100 students across the different business units in the Maersk Group. OUR VISION We strive to be a value adding partner for our members and for the Maersk Group. The key to accomplishing this is a network founded on strong relationships across the Group. WE ARE MAKING IT HAPPEN We strengthen the network by hosting events with a mix of professional and social aspects, which enable us to engage students in the possibilities of building a continu...ous career within the Group and to maintain long-lasting relationships with their colleagues. WHO WE ARE Students@Maersk is organized through the Steering Committee and supported by a group of Student Ambassadors. The Steering Committee develops the strategy of the network in line with the Maersk Group ambitions, organizes events and holds the overall responsibility of the network. The Committee strives to follow the diversity of the Maersk Group demography. Currently the Committee consists of five members from different functions, educational backgrounds, and nationalities. Our dedicated groups of Student Ambassadors are enablers of relationship-building between students and represent Maersk Group externally. They are proactive members, helping to include all Student Assistants in the network in collaboration with the Steering Committee. WHAT WE DO: Off-site visits to business activities Seminars with senior executives across the Group Social events Participate in external events Share job opportunities within the network This is the official Students@Maersk LinkedIn page. Please follow us for updates about the network, events, stories about students and job opportunities. We are looking forward to connecting with you!
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The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Associate job description and responsibilities
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Ability to professionally attend to the needs of customers.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Associate jobs
Best Colleges to Study Client Service Associate.
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Ensure all customer problems are resolved quickly to the satisfaction of the customer.
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Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.
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Measure and analyze customer feedback.
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Step 3: View the best colleges and universities for Customer Service Associate.
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